Senior Administrative Assistant

3 days ago


Chichester, United Kingdom West Sussex County Council Full time

**About The Job**

**Salary**:£20,444 - £20,852**
Working Pattern**:Full Time (37 hours)**
Location**:Chichester (Hybrid working)**
A new and exciting role of Senior Administrative Assistant has been developed to support the front door service to Adult Social Care. As a Senior Administrative Assistant, you will work closely with managers and senior staff providing administration functionsto ensure smooth delivery of services to residents of West Sussex who have approached the council for care and support. You will be exposed to confidential and highly sensitive information and as such will be expected to work within relevant legislative andpolicy frameworks.

As a Senior Administrative Assistant, you will be a highly valued team member that will be fully supported to achieve your role with our friendly team of Social Workers, Occupational Therapist and Social Care professionals.

**Experience and Skills**

**Key Skills**:

- Able to organise and manage self in order to meet deadlines, be self-aware and able to respond constructively to situations, balancing competing demands and recognising when to seek help appropriately. To take responsibility for own performance and to beproactive in relation to own work and professional development.
- Ability to work in partnership with colleagues and a variety of internal and external partners in order to deliver the most effective service.
- Ability to communicate clearly and effectively in both written and oral format, including the ability to negotiate and influence others in order to secure desired outcomes.
- Ability to provide guidance and advice to all enquiries in a timely manner. Taking ownership of enquiries and providing proactive feedback on progress and outcomes ensuring contacts are escalated if appropriate.
- Highly accurate IT and keyboard skills, including Word, Excel and PowerPoint and be adept and proactive at picking up new technologies quickly.
- Effective and proactive diary management, (re)prioritisation and booking of meetings, events etc, liaison with colleagues, partners, and customers to manage expectations effectively and provide a positive interaction with/for the Assistant Director(s) andDirectorate.

**Qualifications and/or experience**:

- GSCE English and Maths, or equivalent qualification or experience demonstrating that level of literacy and numeracy.
- Experience of providing a professional administration / business support service, advice and / or guidance to others.
- Experience of forming effective working relationships.
- Experience of inputting data and using databases.
- Experience of working in a fast paced, innovative work environment, whilst remaining calm.
- Good, up-to-date working practices.
- Experience of working in a health or social care environment - **_Desirable_**:

- Experience of handling sensitive, highly confidential and sometimes distressing, customer related information.
- Experience of working with spreadsheets, IT systems, note taking, invoices and payment systems.
- Experience of working in environments where confidentiality and GDPR practices are of the utmost importance.

**Rewards and Benefits**

We know that without you we would not be able to provide our services and we strive to ensure that you are rewarded and recognised for the dedication and commitment you make in this role.

In addition to 24 days holiday as an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-lifebalance and are rewarded for the work they do.

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

**Further Information**

The reference number for this role is **CAFHE03731**

For an informal conversation or for further information regarding the role, please contact Julie Phillips (Assistant Director).


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