Service Controller/admin Assistant

2 weeks ago


Selby, United Kingdom Chapman Engineering Services Ltd Full time

**About us**

Chapman Engineering Services Ltd is a family business that has been operating Nationwide since 2018. The company was set up by Jamie and Rebecca Chapman and has had major success securing a great range of contracts and feedback from our customers.

Since 2018, our small company has grown and we are now able to offer even more coverage across the UK. Our Staff have over 80 years of combined experience allowing us to deliver an impeccable service.

We are recruiting an experienced Service Controller / Admin Assistant to support our growing business. You will play a key role in the organisation working Mon-Fri 9am-3.30pm (flexible).

You will have a great work ethic, be able to react to changing priorities and work with a minimum of supervision.

**Key responsibilities**
- Monitor mailbox and telephone line
- Raise service, maintenance and repair jobs on our software system
- Order parts
- Build strong customer relationships and maintain a high standard of customer service
- Co-ordinate Mobile Engineers
- Assist with fleet vehicle maintenance and ensure services and MOTs are scheduled
- Arranging and booking overnight stays
- Delivering and collection of parts using a fleet vehicle
- General administration duties - photocopying, typing, filing etc

**Skills and Experience**
- At least two years experience as a service controller / coordinator within a plant hire company or similar background
- Experience coordinating and liaising with engineers regarding planned work
- Good organisational skills
- Must have good experience with Microsoft office, ie word, excel & outlook etc
- Excellent communication skills, both verbal and written
- As our company deals with high profile clients within our industry confidentiality is a big priority and maintaining this is paramount.

**Job Types**: Part-time, Permanent

Pay: From £21,840.00 per year

Expected hours: 30 per week

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking
- Profit sharing
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Service Controller: 2 years (required)
- Administrative experience: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 10/05/2024


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