Administration Officer

5 days ago


Hartlepool, United Kingdom Cleveland Police Full time

**Post: Administration Officer**

**Salary: Scale 3 / 4 - £23,121 - £27,351**

**Hours: 37 hours per week**

**Contract Type: Permanent**

**Location: Hartlepool**

Applications are invited for a position of Administration Officer within the Directorate of Standards & Ethics based at Hartlepool Police Station.

An exciting opportunity has arisen to work within Cleveland Police’s Directorate of Standards & Ethics. The Administration Officer is responsible for the provision of administrative support to the overall management of the Directorate of Standards and Ethics, including the maintenance of case management systems and correspondence files. The post holder will input and maintain casework data on Centurion and other departmental management systems, as well as act as a system administrator for Centurion, trouble shooting, monitoring and where necessary reporting faults. You will prepare correspondence to complainants and also provide a high level of customer service to members of the public and internal staff, responding confidently, promptly and efficiently to queries.

It is essential that the post holder has experience of maintaining databases, working with a high degree of accuracy, often to tight and conflicting deadlines whilst being able to prioritise tasks effectively. Excellent customer service skills and the ability to deal sensitively with information is also essential.

Interviews are scheduled to take place week commencing 18th March 2024.
- Regardless of the applicant, this role is on current Cleveland Police Terms and Conditions as per Police Staff Council._

**Area Command / Departments**:Standards & Ethics

**Salary**:£23,121 - £27,351

**Posted**:05/02/2024

**Closing date**:25/02/2024

**Closing time**:23:55


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