Victim Liaison Officer

6 months ago


East of England, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 310451**Salary**:

- £23,637 - £29,046- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Other- NPS Pay Band 3 National**Contract type**:

- Permanent**Type of role**:

- Other**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 5Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- East of EnglandAbout the job

**Job summary**:

- This position is based at NPS 20 OXFORD STREET WELLINGBOROUGH, NN8 4HY, NPS 203 WHAPLOAD ROAD LOWESTOFT, NR32 1UL, NPS 27 WARKWORTH STREET CAMBRIDGE, CB1 1EG, NPS 4 MITRE BUILDINGS HARLOW, CM20 1DR, NPS 41 HARPUR STREET BEDFORD, MK40 1LY, NPS 43-47 BRIDGE STREET NORTHAMPTON, NN1 1NS, NPS ARGYLE HOUSE STEVENAGE, SG1 2AD, NPS CARRAWAY HOUSE BASILDON, SS15 6PH, NPS CENTENARY HOUSE NORWICH, NR3 1RT, NPS DETTINGEN WAY BURY ST EDMUNDS, IP33 3TU, NPS EAST HEART CENTRE CHESHUNT, EN8 9XL, NPS GODWIN HOUSE HUNTINGDON, PE29 3BD, NPS MID HERTS CENTRE ST ALBANS, AL1 3XH, NPS PENINSULAR HOUSE IPSWICH, IP4 1AQ, NPS PETERBOROUGH MAGISTRATES COURT PETERBOROUGH, PE1 1ED, NPS PROBATION OFFICE KINGS LYNN, PE30 1HP, NMS MID ESSEX Gemini Centre, CM2 0YN, NMS Clemitson House, LU1 2RP, NMS Part 3rd Floor, Victoria House, CM1 1JR, NMS Portal House, CO2 7BA, NMS Sceptre House (First Fl), LU1 3AJ, NMS Municipal Offices, NN15 7QX, NMS 12-13 Adam Court, PE1 5PP, NMS Boathouse Business Centre, PE13 3BH, NMS 1St Floor Dryden House, PE29 3NU, NMS The Basildon Centre, SS14 1DL, NMS Civic 2, Victoria Avenue, SS2 6ER, NPS SOUTH WEST HERTS CENTRE WATFORD WATFORD, WD18 0BN**Job description**:
We currently have vacancies in Hertfordshire, Northamptonshire and Essex but we also have a Merit list for other areas. If you are interested in being included in the Merit list please apply

**Overview of the job**

The job holder will work with victims who are in, or are being considered for inclusion in, the statutory National Probation Service (NPS) Victim Contact Scheme (VCS). The scheme is for victims of specified serious violent or sexual offences where the offender receives a prison sentence of 12 months or more, or a hospital order. They will contribute to the assessment and management of risk posed by offenders in order to protect the public. They will liaise with victims and keep them updated at regular intervals in accordance with the service specification for victim liaison, and relevant legislation. They will provide the victim with information about any
significant changes during the offender's sentence, enable victims to participate by making representations or providing their views at specific points, and produce reports at appropriate times. They will liaise with the offender manager and contribute to inter-agency meetings in appropriate cases in order to ensure that victims' views have been considered.

**Summary**

The post holder will have direct contact with victims, in order to share information about the offender's sentence/hospital order and to explain and respond to queries about an offender's journey through the period of detention to their supervision in the community. This requires knowledge and understanding of the criminal justice system, including the functions of the courts, prisons, probation and the Parole Board, as well as youth justice and the arrangements for mentally disordered offenders. They will do this through the actions below:
Liaise with and provide (and analyse) information and give advice to criminal courts, criminal justice agencies and other partner agencies to ensure that the victim perspective has been considered.

To keep the victim informed and to provide information to victims during the key
stages of the offender's sentence, during the licence period through to sentence end and contribute towards the assessment and management of the risk of harm to victims.

To work with other agencies and groups to prevent crime and meet the needs of victims and offenders.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

Provided it is safe to do so, some out of hours working may be required during the week and weekends.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties set out below.
- Use the NPS computer based systems to produce, update and maintain records and other documentation (such as reports for external bodies) within agreed timescales.
- Assess the risks and needs of victims for whom the post holder is the case manager and complete any required actions within appropriate time scales including home, prison and/or alternate location visits as



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