Project Support Officer

2 weeks ago

London, United Kingdom Imperial College Healthcare NHS Trust Full time

To support the clinically-led digital programme in order to maximise benefits and also achieve significant operational process efficiencies and financial savings we are appointing 1 Project Support Officer. The post holder will take the lead for rolling out clinical functionality to wards and other clinical locations across the Trust’s five main sites.

As a Project Support Officer you will have knowledge and experience of clinical and operational practice in NHS Acute Trusts and experience of an EPR system. You must demonstrate an understanding of how clinical and operational practice can be transformed and supported by electronic patient records and clinical systems.

It is important to be able to understand issues from the user perspective and ensure the deliverables of the project are aligned with stakeholder needs. Structured, systematic thinking to work to solutions is essential. You must also be able to articulate issues to and communicate with non-technical clinical and operational system users.

The Project Support Officer is responsible for the support of ICT projects undertaken by the Trust. He or she will support the Project Managers in the management and delivery of the project, using PRINCE 2 methodology and other NHS standards as appropriate.
1. To facilitate process review workshops
1. Produce ‘Visio’ process maps
1. To train and support staff for the introduction of new IT systems
1. To communicate redesigned processes at all levels and support their adoption
1. Deployment of standard project documentation templates to project managers undertaking new projects
1. Provide support to the project manager in the preparation of all project documentation including Business Case, Project Initiation Document, lessons learnt, etc.
1. Change control management and configuration management
1. Project auditing against standards defined by project control management
1. Provision of support to project managers through lifecycle of their project
1. Provision of support to project managers in all aspects of project management
1. Advise the project manager on the appropriateness of go-live dates

12. Provide advice to project managers in the preparation of project, stage and exception plans

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

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