Customer Assistant
5 months ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met.
**Responsibilities**:
- Assist customers with their inquiries, concerns, and requests in a friendly and professional manner.
- Provide exceptional customer service by actively listening to customers and addressing their needs.
- Utilize phone etiquette when answering and making customer calls.
- Upsell products and services to customers to maximize sales opportunities.
**Experience**:
- Previous experience in a customer service role is preferred.
- Basic math skills to handle cash transactions and provide accurate change.
- Strong organizational skills to manage multiple tasks efficiently.
- Ability to effectively communicate with customers, colleagues, and management.
- Multilingual skills are a plus.
**Job Types**: Full-time, Permanent
**Salary**: From £23,440.91 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Leeds (preferred)
Work Location: In person
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