Customer Service Advisor

7 months ago


Potters Bar, United Kingdom Tate Recruitment Limited Full time

Are you driven by delivering exceptional customer service? Are you eager to contribute your skills to a renowned financial services company? Look no further Join a leading financial services company with over a century of excellence, who is proud to have a longstanding reputation and commitment to providing first class service to clients.

Customer Service Advisor, based in Potters Bar.

***

**What they Offer**:

- ** Welcoming Environment**: Join a team-oriented workplace where your skills and expertise are valued.
- ** Competitive Salary**: Up to £24,000 DOE, with an annual bonus.
- ** Comprehensive Benefits**: Enjoy perks like income protection, private medical insurance, life assurance, a generous pension and bonus scheme.
- ** Professional Development**: Receive support for personal and career growth.
- ** Location**: Based in the heart of Potters Bar, the office is conveniently located near train and bus stations. With a blend of work-from-home and office-based opportunities, flexibility is key.

***

**Role Responsibilities**:

- Provide customers with product information and assist with enquiries.
- Handle incoming telephone enquiries efficiently.
- Maintain accurate records in compliance with regulations.
- Investigate and resolve customer complaints and queries.
- Previous customer service experience.
- Strong IT skills, including proficiency in Microsoft Outlook and Excel.
- Minimum 5 GCSEs Grade C or above, including English and Maths.

Don't miss this opportunity to be part of a respected company dedicated to excellence.

Tate is acting as an Employment Business in relation to this vacancy.


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