Customer Service Advisor
3 days ago
**Customer Service Advisor**
**£17,000 - £23,000
Welwyn Garden City
**Do you want to work within a prolific global investment compay?
Are you looking to join a fast paced role, providing financial advise to customers with relation to insurance, investment and retirement protection.
This company has multiple roles available which offer excellent career progression within Financial Services.
Our client is open to retail and hospitality industries, as long as the person has strong customer service and a proactive attitude, with an understanding of a full customer service journey.
**Reposnibilities include**:
- To maintain relationships with advisers and other business areas.
- Investigate and resolve complaints and queries, in line with the Divisional and Regulatory complaints procedures, identifying and addressing the cause and remedying the underlying issue of the complaint and balancing the needs of the customer, the Companyand Regulator.
- To take responsibility for end to end process of tasks undertaken, ensuring own knowledge of all products and regulatory environment is understood and complied with.
- To amend and maintain accurate company records to ensure legislative, customer and company requirements are met.
**Person**:
- Excellent Customer Service experience
- “Can Do”, proactive attitude
- Excellent written and verbal communication skill
- Ability to operate in a fast paced, dynamic environment and able to work under pressure
Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.
Morgan Spencer Limited, registered in England & Wales No: 4254114
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