Internal Communications Coordinator

3 weeks ago


Birmingham, United Kingdom Sense Full time

About the role
This role will support the work of the Internal Communications function of Sense’s People Team. The Internal Communications Coordinator will play an important role in supporting the Internal Communications Manager to ensure all Sense employees and where necessary, our volunteers, are communicated with. The Internal Communications function works closely alongside the key decision-making groups within Sense: the Executive Team, Associate Directors and Leadership in order to inform, update and engage employees on key pieces of work.
This is a hybrid working role with 2/3 days in our Selly Oak office.
Key Responsibilities
Build and maintain strong relationships with key stakeholders across Sense, understanding the work of each department.
Support the delivery of employee communications to increase awareness and engagement of key pieces of work
Understand the core functionality and purpose of our intranet and champion its use across the whole of Sense, working with key stakeholders to develop new content.
Monitor analytics and performance of our intranet to help understand and improve usage including how usage may differ between departments.
Suggest new ideas to engage with specific areas of Sense, including ‘light-touch’ IT users in our shops and services.
Manage the Internal Communications calendar to ensure messages are delivered on time as well as measuring the reach and impact of these communications.

About you
Knowledge of back-office and content management systems or experience of working with systems.
Experience of copywriting including drafting content for a large audience.
An understanding of how to produce information in accessible formats.
Experience supporting a diverse workforce.
Ability to comply with the principles of GDPR and maintain confidentiality at all times.
Excellent standard of literacy and numeracy with strong digital literacy, such as MS office, Teams and Zoom.
Evidence of own continuing professional development.
To Apply

**No agency submissions please**: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.



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