Receptionist/admin Support

6 months ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

We are currently recruiting for a dynamic and flexible admin support and receptionist. The role is based at Colchester Hospital and the successful post holder will be working within a very demanding but rewarding environment and will need to be flexible.

Providing the best service to our patients is vital and you will therefore need to be passionate about patient care and customer service. The role will consist of booking patients in and out in an efficient and sensitive manner via the electronic kiosks via In-touch, ensuring all clinic outcomes are recorded in an efficient and timely manner, and notifying G.P.s and/or other referrers into the service of patient D.N.A.s (did not attends). You will also be required to assist the secretarial and admissions team of ENT & Oral surgery as and when needed.

You will have previous experience working in a customer facing environment preferably within the NHS and will possess good organisational and communication skills in order to liaise with various areas internally and external to the Trust.

If you are committed to providing high quality patient care, and enjoy working in a fast-paced, ever-changing environment, please contact us to talk about opportunities and come for a visit.

To provide a friendly and effective service to patients who visit the clinic.

To support the team, including clinical with administrative duties.

To ensure a high standard of administrative service is consistently delivered by undertaking all required tasks and activities on a daily basis.

To utilise the required technology / hospital systems including Big Hand / Evolve / Careflow / Intouch and any other new technology or system(s) that are introduced and support other team members to do so to deliver an efficient administrative service.

To reconcile clinic outcome forms in the agreed timeframe.

To phone patients for appointments.

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.


  • Receptionist

    5 months ago


    Colchester, United Kingdom Fisher Jones Greenwood LLP Full time

    Fisher Jones Greenwood LLP is an award-winning and innovative law firm who are rapidly expanding and due to an internal promotion have a vacancy for a full time Receptionist in their head office (Colchester). Receptionists at FJG provide high level client care and admin support to the Firm. Tasks include answering calls, administration support and greeting...


  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Colchester Hospital Elmstead day unit is actively recruiting for a highly motivated and dedicated Band 2 Administration Clerk/Receptionist in our busy, vibrant department. You will a valuable member of the small admin team, assisting with the smooth running of the department. You will be responsible for covering all reception duties and ensuring...

  • Volunteer Receptionist

    5 months ago


    Colchester, United Kingdom St Helena Hospice Full time

    **VOLUNTEER ROLE DESCRIPTION** **Role Title - Volunteer Receptionist** **Department/Shop - Joan Tomkins Day Centre, St Helena Hospice** **Shifts available**: **Tuesdays, Wednesdays and Fridays** **AM - 9.00-1.00 PM - 1.00-5.00** **Location - Colchester** **Reporting To - PFS Admin Team Manager** **Volunteering at St Helena** **We ask that all...

  • Medical Receptionist

    6 months ago


    Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: We are seeking a committed person to join our busy reception team at Ardleigh Surgery. The role is 24.25 hours per week. - Tuesday 7.45am - 1pm - Wednesday 7.45am - 1pm + 2pm - 6pm - Friday 7.45am - 1pm + 2pm - 6.30pm You will be the front-line receptionist, helping patients to access the right services, assist with the keeping of...

  • Receptionist

    5 months ago


    Colchester, United Kingdom Premier Inn Full time

    We're currently recruiting in our Colchester (A12) Premier Inn. Working 8 hours per week, paying up to £11.79 per hour. **Receptionist - Colchester (A12) Premier Inn - Hotel** Come and be a Receptionist at Premier Inn in Colchester (A12). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help...


  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Job summary We are currently recruiting for a dynamic and flexible admin support worker who will work on the reception 2 days a week and can assist with typing where required. The role is based at Colchester Hospital and you will be working within a very demanding but rewarding environment and will need to be flexible. Providing the best service to...

  • Receptionist

    6 months ago


    Colchester, United Kingdom Bupa Dental Care Full time

    Bupa Dental Care Colchester, Ipswich Road are looking for a Dental Receptionist to join their experienced team. Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and...

  • Receptionist

    5 months ago


    Colchester, United Kingdom Cygnet Full time

    We are looking for a friendly, professional Receptionist with a passion for making a difference to others. You’ll be working full time, 37.5 hours a week at Cygnet Colchester Hospital, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. Cygnet Hospital Colchester is a 54 bed service providing a range of...

  • Medical Receptionist

    6 months ago


    Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: Ambrose Avenue Group Practice is looking for an experienced and professional medical receptionist to join our growing team. The main duties include: - Answering the telephone - Dealing with all enquiries from patients attending the surgery - Booking and cancelling appointments - Booking in patients arriving for appointments - Dealing...

  • Admin Assistant

    6 months ago


    Colchester, United Kingdom Coburg Banks Full time

    Job Title: - Admin Assistant - Salary: - £24000 - £25000 - Job Type: - Permanent - Location: - Colchester - Sector: - Admin and Secretarial - Job Ref: - BRO09_1713187725 We are currently looking for a Admin Assistant to join our client, a leading fitout and refurbishment company specialising in education and workspaces serving London and the...

  • Receptionist Bank

    5 months ago


    Colchester, United Kingdom Care UK Residential Care Services Full time

    Silversprings Care Home is looking for a bank receptionist to join the team. You will be working every other weekend, Saturday and Sunday. £10.42 per hour plus benefits. As the Receptionist, you provide the first impression for all visitors. You will be responsible for greeting potential residents, families and other visitors, managing both external and...

  • Admin Support

    6 months ago


    Colchester, United Kingdom NHS Professionals Full time

    **Job Title**: Admin Support **Trust Location**: East Suffolk & North Essex NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the East Suffolk & North Essex NHS Foundation Trust would love to hear from you **About the Trust** At East Suffolk and North Essex NHS...

  • Dental Receptionist

    2 months ago


    Colchester, United Kingdom CV-Library Full time

    Part-Time Dental Nurse/Receptionist - CO3, Colchester My client is seeking a qualified Dental Nurse/Receptionist to join a dynamic dental practice in CO3, Colchester. The successful candidate will provide both clinical and front desk support, ensuring efficient practice operations and delivering excellent patient care. Position Details: Days: Wednesday to...


  • Colchester, United Kingdom Specsavers Full time

    **Admin Assistant - Hearcare Department** **Location: Colchester** **Full time - 40 hours per week** **28 days holiday** **Great transport links around the store - parking nearby** **Admin experience is essnetial for this role** For our stores to run like clockwork and keep our patients at the heart of everything we do, we need sound support behind the...

  • Weekend Receptionist

    6 months ago


    Colchester, United Kingdom Creffield Lodge Dental Practice Full time

    Job Overview: We are seeking a Weekend Receptionist to join our team, to cover our weekend emergency clinics which are on saturdays, sundays and bank holidays from 9am-12pm. As a Weekend Receptionist, you will play a crucial role in providing excellent customer service and administrative support. This position requires strong organisational skills, attention...

  • Receptionist

    6 months ago


    Colchester, United Kingdom First Strokes Swim Schools Ltd Full time

    Answer phone calls, take messages, and direct calls to the appropriate person - Schedule appointments and maintain the appointment calendar - Enter patient information into the electronic medical record system - Order entry and clerical duties - Proofreading and transcribing documents - Provide personal assistant support to physicians as needed - Coordinate...

  • Bank Receptionist

    5 months ago


    Colchester, United Kingdom Cygnet Full time

    We are looking for a friendly, professional Receptionist with a passion for making a difference to others. You’ll have the opportunity to work bank shifts at Cygnet Hospital Colchester. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You’ll also enjoy shopping, travel and leisure discounts - as well as a...

  • Bank Receptionist

    6 months ago


    Colchester, United Kingdom Cygnet Full time

    We are looking for a friendly, professional Receptionist with a passion for making a difference to others. You’ll have the opportunity to work bank shifts at Cygnet Hospital Colchester. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You’ll also enjoy shopping, travel and leisure discounts - as well as a...


  • Colchester, United Kingdom The Point Clinic Full time

    _**Private Practice Medical Receptionist**_ Colchester CO4 5YQ **Salary**: £11.44 per hour Hours: 26 - Monday's - 14:00 - 20:00 - Thursday's - 14:00 - 20:00 - Friday's - 14:00 - 20:00 - Saturday's - 8:00 - 16:00 (1st Saturday of the month off) This role would suit a friendly approachable person with flexibility to working hours. Previous admin/reception...


  • Colchester, United Kingdom Omni RMS Full time

    **Enforcement Admin Support Officer** **Location: Colchester, CO7 7LS** **Part Time: 4 days, 30 hours per week** We are working with a market leader in the highways term maintenance industry to recruit an Enforcement Admin Support Officer. Essex Highways is responsible for managing and maintaining one of the largest highway networks in the country: 5,000...