Customer Service Advisor
2 weeks ago
**Customer Service Advisor**
**Salary and package**:
- Full time, Permanent Role
- Basic salary: £22,000
- Monday - Friday (9:00am -5:00pm)
**Key roles and responsibilities**
- First point of contact for incoming customer calls
- Communication to customers of order status (priority orders, delays etc)
- Processing and reallocation of returned parcels
- Sorting and distribution of paperwork
- Order amendments/changes ie; delivery addresses, quantity, PO numbers
- To take responsibility and accountability for individual work produced
- Deal with day to day issues that arise effectively and efficiently
- Deliver work to the manufacturing site in a timely fashion
***
**Key Qualities and Experience**
- Excellent communication skills, via written and verbal mediums
- Ability to problem solve quickly and efficiently
- Ability to prioritise workload
- Good attention to detail and organisational/time management skills
- Have a proactive approach in the understanding of new processes and systems
Motivated, driven and dedication to deliver and maintain high standards of service
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Victoria Addison
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