Supply Only

5 months ago

Harrogate, United Kingdom EnviroVent Full time

**Location**: Harrogate, HG3 2SP

**Salary**: £27,000 per annum

**Hours**: Full-time Monday - Friday, 9am-5pm

EnviroVent Ltd is the UK’s leading manufacturer and supplier of innovative and sustainable ventilation products. From design and manufacture to installation, service and maintenance we are committed to understanding and delivering our customer’s needs.

**We are currently seeking to recruit a Supply Only & Returns Supervisor**

Your main responsibility as our Supply Only & Returns Supervisor is to assist with the day to day finance operations and manage the sales ledger team. Ensure the delivery of an effortless customer services experience through the invoicing and returns..

**What’s in it for you?**
- 22 days annual leave plus bank holidays which increases with length of service (plus ability to purchase 4 extra)
- Fantastic newly built head office facilities
- Life assurance of £50,000
- Pension - employer contribution of 6%, employee contribution 3% minimum
- Discounts platform that offers savings on the biggest retailers
- Professional development opportunities
- Access to health cash-back plans
- Employee Assistance Programme
- Generous length of service awards
- Cycle scheme

And much, much more Our benefits package doesn't just recognise your hard work and talent; it enhances and supports your lifestyle, health, and well-being in and out of work.

**What are we looking for in our Supply Only & Returns Supervisor?**
- Proficient IT skill, specifically in Microsoft Excel
- Excellent organisation skills
- Effective communicator and excellent customer service skills
- A team player, but has the ability to use their initiative and effectively manage their workload
- Proactive and eager to learn
- Experience with Sage 200 is preferable but not essential
- Previous supervisory experience

**What does the Supply Only & Returns Supervisor actually do?**
- Assist the Finance Manager in creating and implementing best practice Finance vision, strategy, policies, processes and procedures to aid and improve business performance.Provide a friendly memorable customer service experience to all customers.
- Assist the Finance Manager with management responsibilities; such as recruitment, inductions, training, appraisals, development and performance management of sales ledger team.
- Drive the continuous improvement of accounting practices.
- Create a climate of accountability and empowerment with team members to ensure exceptional and consistent customer experience.
- Identify any common queries/trends effecting customer service delivery and ensure solutions are created and executed in line with business plans.
- Generate and analyse reports; inc KPI’s, daily sales, and month end processes.
- General office administrative duties such as making enquires, gathering info, data entry, scanning, filing, answering telephone queries etc.
- Assist with the management of Sales Ledgers including resolving, monitoring, analysing and reporting of debit notes.
- Establish strong working relationships with the external sales teams and internal departments to ensure our customers’ expectations are met or surpassed.
- Complete sales invoicing and month end processes, including generating reports, raising invoices/credits and quality checks as and when required.
- Maintain confidentiality, sensitivity and respect, ensuring all data is handled in line with data protection and used for a specific, business related purpose only.
- We are an Equal Opportunities Employer_

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