Support Time and Recovery Worker

2 months ago


Southall, United Kingdom West London NHS Trust Full time

The Support Time and Recovery Worker (STaR) role involves providing support, giving time to an allocated group of service users who are experiencing mental health problems and thus promoting recovery. They work within the MDT framework supporting care co-ordinators and providing a mentoring relationship for service users, carers and family.

We are looking for a dynamic and compassionate person who has a good knowledge of the issues of working with people aged 14 years to 65 years experiencing psychosis and /or complex mental health issues.

You will be a caring and positive thinking practitioner who ideally has experience of working with people individually and in groups. The service is a well-established with a clinical team that has an excellent reputation.

There are opportunities to play a key role in on-going development and being involved in a range of service innovations. All staff have regular access to on-going support, supervision and development opportunities

The STaR role includes aiding Service Users in accessing opportunities and services which may include housing, benefits, employment, Citizens Advice Bureau, refugee organisations etc.

The role is integral to the delivery of care and will need to provide regular feedback to the Multidisciplinary Team.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We’re rated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

This is a fulltime post (WTE 1.0) working Monday to Friday, 9-5 hours.

The Job description and person specification are attached.

This post is open to all staff who meet the person specification but enthusiasm and a commitment to providing outstanding care will go a long way.

Please refer to the job description for full details.


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