Clerical Officer

2 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

**Job overview**:
An exciting opportunity has arisen in the Breast Institute for a Clerical Officer/Receptionist. We are seeking enthusiastic and competent individuals to provide Clerical/Receptionist support and covering a call centre on a rota basis for the busy breast screening department.

This is a 12 month fixed term / secondment post working up to 37.5 hours per week over 5 days, and duties will be undertaken at the Nottingham Breast Institute and Ropewalk House. Reduced hours will also be considered.

**Main duties of the job**:
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

The role would require working within a team to complete all daily tasks and general duties including preparing clinics, making and changing appointments, filing and answering the phone.

The position involves providing cover for the reception desk both at the Breast Institute and at Ropewalk House, administrative tasks such as prepping clinics and filing, and staffing a call centre that deals with patients booking queries. All of these tasks will be distributed on a weekly rota basis.

Good communication skills and the ability to prioritise workloads, in view of changing priorities are essential. Also the need to work under your own initiative is necessary.

The Nottingham Breast Institute was opened in 2003 and provides all outpatients services for those requiring diagnosis or treatment in the Nottingham area. The centre also delivers the Nottingham Breast Screening Service with a screening population of over 90,000 women, although this is set to rise further when the Programme's age extension is fully implemented

**Working for our organisation**:
The successful individuals will be joining a professional team and will be fully supported to facilitate a smooth induction.

**Detailed job description and main responsibilities**:
For more information and details regarding this role, please see the attached Job Description.

**Person specification**:
**Training & Qualifications**:
**Essential criteria**:

- Educated to GCSE level in maths and English, Grade C or above
- NVQ2 Business Administration/Reception, or equivalent experience

**Experience**:
**Essential criteria**:

- General office experience, including reception work.

**Desirable criteria**:

- Demonstrated knowledge of the Breast Screening service

**Communication and relationship**:
**Essential criteria**:

- Exchanges information with patients and staff for appointments and general queries

**Planning and organisation skil**:
**Essential criteria**:

- Planning and organisation of routine tasks

**Physical skills**:
**Essential criteria**:

- Able to retrieve files from shelving using appropriate equipment

**Other requirements specific to**:
**Essential criteria**:

- Must be able to travel between City Campus and Ropewalk House and flexible start times

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.

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