Project Support Officer

3 weeks ago

Shefford, United Kingdom Cleantech People Full time

**What's involved with this role:
**Job Ref: C Bedfordshire RQ1245481
**DBS disclosure required**

Communicate with patients directly on a daily basis, managing the through flow of internal and external telephone calls for the Stop Smoking Team. The post holder will prioritise and take appropriate action; including the issue of urgent prescription requests where necessary.

Key Responsibilities:
Manage the through flow of internal and external written correspondence with patients, keeping records updated as required through the Quit Manager database.
- Provide an effective link with Stop Smoking Service providers, including Primary Care, Pharmacy and other internal and external contacts. This role will require appropriate judgment from the post holder to ensure that enquiries or contacts are effectively sifted and re-routed.
- Act as a focal point for incoming calls, responding to potentially difficult and sensitive issues with an empathetic approach. The post holder will be required to relay information to the appropriate manager to ensure matters are dealt with as a matter of urgency.
- Contribute to the ongoing maintenance of the Smokefree Bedfordshire Website; updating content, newsfeeds and supporting service users via the ‘one to one’ online support function.
- Assist with regular undertaking of public involvement surveys with potential, past and current service users. The post holder will collate responses on a central database so that comments, compliments and complaints can be passed on to the customer relations team.
- Check all incoming invoices from Primary Care and community based Stop Smoking Services; ensuring all data is captured on the Quit
- This is a very busy role with lots of projects and tasks to manage.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additiona**l **information for clarity.**

Other “Essential Requirements” - Please check to ensure that your CV addresses the following items:
**Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.**

Qualifications:

- RSA III Typing/Word Processing/Text processing/ Document Presentation or equivalent

Knowledge:

- A sound knowledge of communication and customer care skills

**Experience**:
Experience of dealing directly with the public in a very busy environment
- Experience of organising own and others’ work in a busy working environment.

Skills & Abilities:

- IT skills and ability to use database records and compile reports.
- Ability to recognise customers communication needs and address these professionally and appropriately
- Ability to work under pressure in order to meet deadlines
- Ability to use computerised systems, particularly databases and spreadsheets (Microsoft Word, Excel and Access)
- Excellent phone manner - internally and externally coupled with an ability to communicate clearly and to listen effectively

ALD

**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

  • Project Support Officer

    3 weeks ago

    Shefford, United Kingdom Omega Recruitment Group Full time

    **Job Title**: Project Support Officer - CBG7 - Hybrid **Justification**: Cover for secondment **Hours Per Week**: 37.00 Contract - temporart **Start Time**: 09:00 **End Time**: 17:00 The role will involve providing an effective link with Stop Smoking Service providers, including Primary Care, Pharmacy, and other internal and external contacts. The...

  • Project Officer

    4 weeks ago

    Shefford, United Kingdom Fox Morris Group Full time

    Project Officer - Central Bedfordshire Council (HYBRID WORKING) We are looking for a **Project Officer **will be based at: - Provides efficient, accurate and customer focused support across projects and programmes. Including the: planning and scheduling of projects; data collection and analysis; the production of management reports; budget monitoring and...

  • Project Officer

    1 week ago

    Shefford, United Kingdom Essential Employment Full time

    Project Officer needed in Shefford. The hourly rate is £13.92ph PAYE This is a temporary role The reference number is: RQ1182448 **Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.** You can also follow us at Twitter/Facebook/LinkedIn or via our website

  • Business Support Officer

    2 months ago

    Shefford, United Kingdom Omega Recruitment Group Full time

    **Job Title : Business Support Officer** Job Category : Admin & Clerical Category : Agency Workers Level 1 Name : Children's Service Status : Open IR35 Status : Inside IR35 Hours Per Week : 37.00 Start Time : 09:00 End Time : 17:00 **Key Responsibilities**: 1. Provide assistance with the administration and delivery of the Household Support Fund,...

  • Business Support Officer

    6 days ago

    Shefford, Central Bedfordshire, United Kingdom Omega Recruitment Group Full time

    Job Title : Business Support OfficerJob Category :Admin & ClericalCategory : Agency WorkersLevel 1 Name : Children's ServiceStatus : OpenIR35 Status :Inside IR35Hours Per Week : 37.00Start Time : 09:00End Time : 17:00Key Responsibilities:Provide assistance with the administration and delivery of the Household Support Fund, including FSM vouchers and other...

  • Business Support Officer

    4 weeks ago

    Shefford, Central Bedfordshire, United Kingdom Service Care Solutions Full time

    Business Support Officer Service care Solution are currently recruiting for a Business Support Officer in Bedfordshire We are looking for a Business Support Officer to provide comprehensive business and administrative support to a team. The role involves working with external colleagues including providers of education, social workers, and schools to ensure...

  • Business Support Officer

    6 days ago

    Shefford, Central Bedfordshire, United Kingdom Service Care Solutions Ltd Full time

    Business Support Officer Service care Solution are currently recruiting for a Business Support Officer in Bedfordshire We are looking for a Business Support Officer to provide comprehensive business and administrative support to a team. The role involves working with external colleagues including providers of education, social workers, and schools to...

  • Business Support Officer

    3 weeks ago

    Shefford, Central Bedfordshire, United Kingdom Service Care Solutions Full time

    Business Support Officer Service care Solution are currently recruiting for a Business Support Officer in Bedfordshire We are looking for a Business Support Officer to provide comprehensive business and administrative support to a team. The role involves working with external colleagues including providers of education, social workers, and schools to ensure...

  • Business Support Officer

    3 weeks ago

    Shefford, United Kingdom Service Care Solutions Full time

    Business Support Officer Service care Solution are currently recruiting for a Business Support Officer in Bedfordshire We are looking for a Business Support Officer to provide comprehensive business and administrative support to a team. The role involves working with external colleagues including providers of education, social workers, and schools to ensure...

  • Business Support Officer

    4 weeks ago

    Shefford, United Kingdom Service Care Solutions Full time

    Business Support Officer Service care Solution are currently recruiting for a Business Support Officer in Bedfordshire We are looking for a Business Support Officer to provide comprehensive business and administrative support to a team. The role involves working with external colleagues including providers of education, social workers, and schools to ensure...

  • Business Support Officer

    2 days ago

    Shefford, United Kingdom Apex Recruit Ltd Full time

    Business Support Officer We are currently recruiting for a capable Business Support Officer Key Duties: 1. Provide support and administration within a team. 2. Supporting the team with gathering key information that will assist with informed decision making. 3. Liaise with external colleagues to ensure effective communication is upheld. 4. Support with...

  • Business Support Officer

    2 days ago

    Shefford, United Kingdom Novax Recruitment Ltd Full time

    Business Support Officer Chicksands £15 per hour (umbrella) Full Time Contract (3 months) Novax Recruitment is actively seeking a Business Support Officer in Chicksands. This is a contract with a scope for extension working full time hours. The job: Provide support administrating and delivery of the Household Support fund - FSM vouchers and other...

  • Business Support Officer

    2 days ago

    Shefford, United Kingdom Novax Recruitment Remote Work Freelance Full time

    Business Support Officer Chicksands £15 per hour (umbrella) Full Time Contract (3 months) Novax Recruitment is actively seeking a Business Support Officer in Chicksands. This is a contract with a scope for extension working full time hours. The job: Provide support administrating and delivery of the Household Support fund - FSM vouchers and other...

  • Business Support Officer

    6 days ago

    Shefford, Central Bedfordshire, United Kingdom Omega Recruitment Full time

    Job Title :Business Support Officer: Contract Type : Temporary Pay Rate £11.60 ph Start Time 08:45 AM End Time 05:30 PM Hours Per Week 22.00Comprehensive business and administrative support to a team. Must be organised, a good communicator, proficient with Microsoft products and have attention to detail. Experience of finance processes - raising a purchase...

  • Business Support Officer

    4 days ago

    Shefford, United Kingdom Blue gorilla vape Full time

    The role is as follows: - Need to have a basic understanding of finance Good communications skills Need to have some knowledge on raising po’s. processing invoices etc Need some knowledge of accounting system Need Excel & Word A Business support role. Training will be given. **Salary**: From £15.00 per hour **Benefits**: - Company events - Company...

  • Project O

    2 weeks ago

    Shefford, United Kingdom Fox Morris Group Full time

    **Project Officer - Central Bedfordshire Council** Good afternoon, I have come across your details on CV Library, Reed, LinkedIn or Total Jobs. **3 - 6+ Month Ongoing Contract** **Job Role**: **Provide proficient, accurate customer focus support across a range of projects and programmes.** - This will include gathering business requirements, planning and...

  • Business Support Officer

    2 months ago

    Shefford, United Kingdom Omega Recruitment Full time

    **Job Title : Business Support Officer**: - Contract Type : Temporary - Pay Rate £11.60 ph - Start Time - 08:45 AM End Time 05:30 PM - Hours Per Week 22.00 Comprehensive business and administrative support to a team. Must be organised, a good communicator, proficient with Microsoft products and have attention to detail. Experience of finance processes -...

  • Business Support Officer

    6 days ago

    Shefford, Central Bedfordshire, United Kingdom Cleantech People Full time

    What's involved with this role:Job Ref: CBedfordshire RQ1261062A Business Support Officer - Administrator, is needed to provide support administrating and delivery of the Household Support fund - FSM vouchers and other activities.Key Responsibilities: Supporting Performance team/CBC gathering key information from School and providers to accurately process...

  • Business Support Officer

    3 weeks ago

    Shefford, United Kingdom Service Care Full time

    Service care Solution are currently recruiting for a Business Support Officer in Shefford with Central Bedfordshire Council. This is an exciting opportunity, and the role will include - Provide a range of administrative and front of house services utilising organisational policies, procedures and digital systems. - Organise and progress the full range of...

  • Business Support Officer

    7 days ago

    Shefford, Central Bedfordshire, United Kingdom Service Care Full time

    Service care Solution are currently recruiting for a Business Support Officer in Shefford with Central Bedfordshire Council.This is an exciting opportunity, and the role will include Provide a range of administrative and front of house services utilising organisational policies, procedures and digital systems. Organise and progress the full range of...