Business Support Officer
3 days ago
**Job Title : Business Support Officer**
Job Category : Admin & Clerical
Category : Agency Workers
Level 1 Name : Children's Service
Status : Open
IR35 Status : Inside IR35
Hours Per Week : 37.00
Start Time : 09:00
End Time : 17:00
**Key Responsibilities**:
1. Provide assistance with the administration and delivery of the Household Support Fund, including FSM vouchers and other related activities.
2. Aid the Performance team and CBC in gathering crucial information from schools and providers to accurately process vouchers and ensure their smooth delivery through well-informed decision-making.
3. Liaise with external colleagues, including providers of education, social workers, and schools, to ensure effective communication regarding the HSF vouchers.
4. Support in resolving queries raised by services, providers, parents, and other stakeholders.
5. Undertake various tasks as required to ensure the local authority meets and submits its delivery plan, thereby fulfilling the funding requirements.
Provide comprehensive business and administrative support to a team.
Must be highly organised, possess excellent communication skills, be proficient in Microsoft products, and have a keen eye for detail.
Work Experience Experience of providing administrative support to a large multi-disciplinary team. Experience of being part of a team providing a customer focussed service. Experience of using a computer for word processing and creating / maintaining databases to produce reports. Experience of document management and developing and administering support procedures. Experience of operating filing systems. Experience of specialist software systems including Archibus CAFM / CMIS and Permit to Work systems. Experience of the processes and terms used in the Supply chain and project management. Experience of Financial / Project admin. Experience of drafting letters / memos and minuting meetings. Education / Qualifications A range of GCSE’s including English Language and Maths (minimum grade C) or appropriate equivalent, or significant experiential learning. Degree qualification. Microsoft qualification or similar in use of spreadsheets / word processing. Skills / Abilities Excellent organisational skills, accuracy and attention to detail. Experience of using a variety of IT packages including Microsoft Outlook, Word and Excel. Excellent oral and written communication skills. Flexible in approach to work and ability to see tasks through to completion. Ability to deal with conflicting and challenging situations. Ability to work independently and as part of a team.
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