Diagnostic Service Lead
7 months ago
To manage and advise upon the strategy for Diagnostic Services, using expert judgment and knowledge to support the development of the wider strategic direction for the Trust, aligning Diagnostic Services to the Trust and Group strategic objectives.
Provide line management for the operational leads of individual services, and offer guidance and leadership in translating strategy into operational delivery, prioritising patient safety and experience to the agreed standards of care.
The post holder will work with the Clinical Leads for each service and report to the Care Group Manager for Responsive Care. Working across Care Groups and with Corporate Directorates, the post holder will support collaborative service development ensuring impacts on diagnostic capacity are considered and supportive of delivering the Trusts annual plan.
Responsible for strategic Diagnostic Service developments within the Group structure, linking with Clinical Boards and providing North Tees leadership in the development and delivery of the Community Diagnostic Centre.
**The main duties of the job include, but not limited to**:
Effectively manage and coordinate the operational and business aspects of multiple diagnostic services.
To ensure a high level of proactive engagement with the Trust’s Care Groups and corporate services. This will include regular attendance at forums/meetings as appropriate.
Build key relationships, manage stakeholders, and maintain networks internally and externally to ensure the delivery of core projects.
Oversight of capacity and demand of services, developing mitigating actions such as alternative workforce and new service models to ensure patients access to diagnostic services is aligned to Trust standards
Support the management and recruitment of medical staff /alternate senior roles with a diagnostic workload, working collaboratively with other service leads where job plans are spread across portfolios e.g. Gastroenterology and Endoscopy, taking account of working time directive and educational requirements
Ability to co-ordinate reports to appropriate committees/groups
Participate in the Tactical on call rota as required to support site safety, management oversight and incident management.
Be responsible for the assessment and management of risks within the work area, taking action where necessary and identifying training or resource needs to ensure that all service procedures comply with clinical governance requirements.
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
We recruit for values and “Together we are North Tees & Hartlepool”
Communications and Relationships
Effectively manage and coordinate the operational and business aspects of multiple diagnostic services.
Ability to work across a complex, changing & multi-disciplinary environment.
Be responsible for ensuring effective communication to provide robust working relationships and clear communication channels with all service users both internal and external to the Trust.
To ensure a high level of proactive engagement with the Trust’s care groups and corporate services. This will include regular attendance at forums/meetings as appropriate.
Negotiating with internal and external stakeholders and managing conflicting priorities
Build key relationships, manage stakeholders, and maintain networks internally and externally to ensure the delivery of core projects.
Communicate complex information relating to specialist services to a wide range of internal and external stakeholders, influencing their decision-making when appropriate using tact and diplomacy.
Key Relationships
This role requires effective communication and working relationships with staff both internal and external to the departments and Trust.
New & existing employees
Operational Leads
Consultant and medical teams
Care Group and Corporate Management Teams
Regional Medical Physics
External stakeholders
Analytical and Judgement Skills
Analyse business intelligence and information to support the narrative included in the Care Group and Tru
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