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London, United Kingdom YOOX NET-A-PORTER GROUP Full time

Since launching in February 2011, MR PORTER has established itself as the world’s leading, award winning online destination for men’s style, with an unparalleled product offering from the best menswear and luxury brands, including categories that range from fine watches and lifestyle through to own labels Mr P. and Kingsman.

MR PORTER produces unmatched digital and printed content across its shoppable online magazine, The Journal, and its bi-monthly newspaper, The MR PORTER Post. In 2019, MR PORTER founded MR PORTER Health In Mind, a content and fundraising initiative in partnership with Movember, developed to raise awareness around men’s mental and physical health.

We offer express worldwide shipping to more than 180 countries, including same-day delivery to New York, London and Milan, while providing a seamless shopping experience across mobile, tablet and desktop, with easy returns and multi-lingual customer care and personal-shopping teams who are available 24/7, 365 days a year.

MR PORTER are now seeking a talented MAA to join the team. Some of the essentials for you to know are:
Location: Our Westfields office in London (Hybrid)

Reporting into: Merchandiser

Besides a competitive salary, we can offer you:

- Performance bonus schemes dependent on the type of role you are in
- A pension that both you and the company contribute too
- A portal with an array of discounts on things like theme park and cinema tickets
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- Flexible working
- A chance to be part of a fun and caring team that support each other

Here is a breakdown of what you’ll be doing:

- Generate accurate delivery forecasting for the weeks ahead for the wider business and Operations to review targets and plan resources.
- Produce weekly delivery summary for department and feedback to department weekly.
- Prioritize deliveries and workload to be in line with department and business strategy.
- Enforce early stock deliveries for a steady flow of products during the shipping window, maximizing the full-price selling period.
- Work closely with Trade and Transport to fully understand our Shipping Terms and Customs requirements, acting as the go-between to ensure compliance.
- Resolve all warehouse delivery queries within 24hrs.
- Monitor weekly returns analysis report.
- Analyze styles with high returns and take appropriate action to minimize returns.
- Negotiate late delivery discounts, cancellations, SOR's and RTV's.
- Action RTV/SOR stock swaps.
- Regularly update stock adjustment, discount and cancellation records for accurate reports.
- Manage visibility of products on website, assigning badges to product, Back in Stock, More Coming Soon etc.
- Prepare weekly reports to monitor performance of your department, highlighting key findings to your team.
- Query resolution and follow up as required by other business areas.
- Provide administrative support as required to support the department.

The type of person we are looking for:
- Strong analytical skills and exceptional numeric ability.
- Advanced Excel knowledge essential.
- Experience in working as part of a diverse team - able to build relationships with other internal and external teams and functions for personal and business development.
- A strong eye for detail, great organizational skills and works to a high level of accuracy.
- Great initiative.
- Excellent work ethic and ability to multi-task.
- Excellent communication skills.
- _

Experience Level: Entry level

Workplace Type: Hybrid