Customer Service Administrator
4 days ago
**Job Title: Customer Service Administrator**
**Contract: Full Time, Permanent**
**Location: Le67, Coalville, Leicestershire**
**Salary: £20,000 - £22,000**
**Start Date: ASAP - Happy to work around notice periods**
The commercial division at SF Recruitment are actively recruiting for an experienced Customer Service Administrator, to join a well-established, and forward-thinking organisation. My client is very passionate about their employee's as well as delivering anexcellent service at all levels externally to their customers, so they are looking for somebody who is passionate about building effective relationships and going above and beyond at every opportunity.
As a Customer Service Administrator, you will be responsible ensuring that any enquiries are:
Accurate order input
Effective communication with customers to fully understand their requirements
Efficient processing of customer issues and query resolution by liaising regularly with other departments
Administer order changes on internal systems and communicate with customers.
Enter significant information, activities and actions daily in the CRM database.
Build relationships with existing and new accounts.
Logging customer complaints on internal systems and follow up to completion.
Making changes to bills of materials
In return, you will be offered an annual salary of between £20,000-£22,000 and have 25 days annual leave, plus bank holidays.
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