Applications Support
1 month ago
**JOB DESCRIPTION** Role Description**
**Responsibilities**
- Work closely with other incident management teams and technical staff to identify and resolve Priority/High Severity issues, and perform Root Cause Analysis to provide long term solutions.
- Implement site reliability engineering best practices within team
- Collaborate with teams in multiple regions and time zones.
- Identify and implement continuous improvement opportunities, to improve delivery flow across product and technology.
**Required qualifications, capabilities, and skills**
- Proficient in applied architecture and distributed system design patterns.
- Proficient in writing code to solve operational problems and working knowledge of SDLC and CI/CD pipeline.
- Deep expertise in instrumentation, customization, and usage of modern observability toolset such as Dynatrace, AppDynamics, Grafana, Prometheus, ThousandEyes, Splunk, Geneos. and strong understanding of key tenets of observability such as metrics, logs, events, and traces.
- Proficiency in managing modern cloud and container platforms like AWS and Kubernetes.
- Expertise in operating both Linux and Windows platforms
- Working knowledge of Networking protocols, packet captures, load-balancing, DNS and firewall.
- Expert in at least one of the relational databases (SQL Server, Oracle) and at least one of the No SQL databases (Cassandra, Mongo)
- Working knowledge of Batch scripting, Ansible, Control-M, Autosys, Shell Scripting
**Preferred Qualifications, capabilities and skills**
- BS/BA degree or 5+ years applied experience in Application Support/Incident management and Site Reliability Engineering positions
- Proficient in at least one programming language such as Python, Java, C#,.NET
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
**ABOUT THE TEAM**
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
-
Itsm Application Support Analyst
7 days ago
Bournemouth, United Kingdom Vitality Full time**Vitality, ITSM Application Support Analyst, Bournemouth, £Competitive + Bonus + Benefits** **Hybrid role -** 2 days a week in the office, 3 days a week at home. We’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we’re out to make the world a healthier,...
-
Application Lead
4 weeks ago
Bournemouth, United Kingdom Hays Full timeApplication Lead (SQL) | Bournemouth | Hybrid | £85,000 + BonusYour new companyI’ve been retained exclusively to recruit an Application lead for a tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in 10-15...
-
Application Lead
4 days ago
Bournemouth, United Kingdom Hays Full timeApplication Lead (SQL) | Bournemouth | Hybrid | £85,000 + BonusYour new companyI’ve been retained exclusively to recruit an Application lead for a tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in 10-15...
-
Application Lead
4 weeks ago
Bournemouth, United Kingdom Hays Full timeApplication Lead (SQL) | Bournemouth | Hybrid | £85,000 + BonusYour new companyI’ve been retained exclusively to recruit an Application lead for a tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in 10-15...
-
Application Lead
4 weeks ago
Bournemouth, United Kingdom Hays Full timeApplication Lead (SQL) | Bournemouth | Hybrid | £85,000 + Bonus Your new company I’ve been retained exclusively to recruit an Application lead for a tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in...
-
Application Lead
4 weeks ago
Bournemouth, United Kingdom Hays Full timeApplication Lead (SQL) | Bournemouth | Hybrid | £85,000 + BonusYour new companyI’ve been retained exclusively to recruit an Application lead for a tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in 10-15...
-
Application Lead
4 weeks ago
Bournemouth, United Kingdom Hays Full timeApplication Lead (SQL) | Bournemouth | Hybrid | £85,000 + BonusYour new companyI’ve been retained exclusively to recruit an Application lead for a tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in 10-15...
-
Application Lead
2 weeks ago
Bournemouth, United Kingdom Hays Full timeApplication Lead (SQL) | Bournemouth | Hybrid | £85,000 + BonusYour new companyI’ve been retained exclusively to recruit an Application lead for a tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in 10-15...
-
Application Lead
4 days ago
Bournemouth, United Kingdom Hays Full timeApplication Lead (SQL) | Bournemouth | Hybrid | £85,000 + BonusYour new companynI’ve been retained exclusively to recruit an Application lead for a tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in 10-15...
-
Application Lead
4 days ago
Bournemouth, UK, Dorset, United Kingdom Hays Full timeApplication Lead (SQL) | Bournemouth | Hybrid | £85,000 + BonusYour new companyI’ve been retained exclusively to recruit an Application lead for a tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in 10-15...
-
Application Lead
4 weeks ago
Bournemouth, Dorset, United Kingdom Hays Full timeApplication Lead (SQL) | Bournemouth | Hybrid | £85,000 + Bonus Your new company I’ve been retained exclusively to recruit an Application lead for a tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in...
-
Application Lead
4 weeks ago
Bournemouth, Dorset, United Kingdom Hays Full timeApplication Lead (SQL) | Bournemouth | Hybrid | £85,000 + Bonus Your new company I’ve been retained exclusively to recruit an Application lead for a tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in...
-
Specialist Study Skills Tutor
1 month ago
Bournemouth, United Kingdom Beacon Support Full time**Specialist Study Skills Tutor** Beacon Support Ltd. are recruiting Specialist One-to-One Study Skills Support Tutors to work with Higher Education students. The position offers flexible hours to work around you, whilst helping to make a difference to students’ educational experiences. **Benefits**: - £30 - £40 per hour, plus a generous holiday...
-
Head of Product for Infrastructure
1 month ago
Bournemouth, United Kingdom JPMorgan Chase & Co Full time**JOB DESCRIPTION** Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director in Cloud Foundational Services, you lead innovation through the development of products and features that delight customers. As a leader on the...
-
Support Coordinator
4 days ago
Bournemouth, United Kingdom NFP People on behalf of Stroke Association Full timeSupport Coordinator We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Services based in the Dorset East area. There will be opportunities to hot desk within Bournemouth and Christchurch, as well as Poole NHS sites. This is an exciting...
-
Support Worker
5 days ago
Bournemouth, United Kingdom Teaching Personnel Full timeAs an SEN Support Worker, you will play a vital role in providing essential support and guidance to students with SEN, helping them to achieve their full potential and thrive in a nurturing learning environment.Your responsibilities will include:Providing one-on-one support to students with SEN, tailored to their individual needs and abilities.Assisting with...
-
Support Worker
5 days ago
Bournemouth, United Kingdom Dimensions Full timeSupport Worker, Kinson & Alder Hills Full Time (37.5 hours per week) - £12.19 per hour Full UK/EU Driving License Essential Would you like a role where you make a meaningful difference every day? Dimensions is seeking a Full Time Support Worker to work with 2 people we support, one lives in Kinson and the other in Alder Hills . The...
-
IT Support Engineer
22 minutes ago
Bournemouth, United Kingdom In Technology Group Limited Full timeMy client has a requirement for a 2nd Line Support Engineer on a 6-month initial contract. The client are an award winning telecoms company that are currently going through a period of growth. **This role is on site in Bournemouth. All applicants must live a commutable distance.** **Duties** - Install, configure, and troubleshoot desktop systems and...
-
Technology Support III
2 days ago
Bournemouth, United Kingdom JPMorgan Chase & Co. Full timePropel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Custody sub-LOB within Corporate & Investment Banking, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous...
-
Support Worker
3 days ago
Bournemouth, United Kingdom Care Line Recruitment Full time**Support Worker - Bournemouth** **£12 - £13 an hour weekly pay** We are looking for Support Workers with experience that would like to work for a friendly, professional and long established organisation. We are able to offer flexible hours for our workers. Please note this role is based in BH25 Bournemouth. **Please note we are looking for Support...