General Assistant Spartan Motor Factors Morecambe
7 months ago
**Based at Spartan Motor Factors in Morecambe**
We are looking for a Parts Advisor to be a vital part of our team, providing top-notch customer service to our garage and retail clients. You will be expertly handling inbound calls, providing accurate product information, processing transactions, and contributing to sales growth through upselling. If you're passionate about automotive parts and delivering exceptional service, we want you on our team.
**Key Responsibilities**
- Respond promptly to inbound calls, offering detailed information on car parts.
- Demonstrate in-depth product knowledge and build lasting customer relationships.
- Proactively engage customers to create sales opportunities.
- Utilize upselling techniques to enhance customers' purchases.
- Process transactions accurately and maintain optimal stock levels.
- Collaborate with the marketing team to implement promotions and enhance in-store experiences.
- Uphold compliance with health and safety regulations.
- Collaborate seamlessly with the team and embrace a proactive learning approach.
**Desired Attributes**
- Friendly, outgoing, enthusiastic and enjoys engaging with people.
- Ability to meet flexibility requirements for working in line with the stores trading hours.
- IT literate
- Able to work under pressure and to strict deadlines.
- Desirable to understand our automotive product ranges as well as car parts.
- Able to communicate to a wide range of end users.
- Able to motivate other team members.
UK driving licence would be an advantage
42 hours per week Monday - Friday and every other Saturday morning
Competitive salary based on experience
28 days holiday per year and discounted company products.
**Job Types**: Full-time, Permanent
**Benefits**:
- Employee discount
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Sales: 1 year (required)
- Motor Factor: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: Sales Advisor Morecambe
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