Facilities Co-ordinator

2 weeks ago

Stockport, United Kingdom Robertson Group Full time

Overview:
**Customers. Maintenance. Safety. We see an opportunity to make an impact.**

**Facilities Coordinator**

**Location: Stockport**

Working hours: 38.75 per week. Monday
- Friday 08:30- 17:00

Contract: Full-time, permanent

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Facilities Coordinator, you’ll be part of a team that’s doing incredible things - for ourselves, for the partners we work with, and for a truly sustainable future.

Your new role:
**About the role**

The main purpose of this role is to take ownership of the operational management and delivery of facilities management services delivered within Robertson Facilities Management properties in the Stockport area. In your new role you will;
- Engage with customers via the customer interface / FM Portal to ensure a high level of attention to the day-to-day running of the sites, and provision of a consistent strong link with customers, guaranteeing appropriate and responsive reaction to address any and all client concerns.
- Manage excellent relationships with our client and suppliers, with a specific focus on managing the Council’s preferred supply chain partner for the delivery of Fire Risk Assessments.
- Ensure that the operational aspects are delivered in accordance with any agreed SLAs
- To develop excellent client relationships through understanding the client needs, maximising the services delivered, and championing excellent customer care.
- As a member of the Facilities Management Team, you will be an ambassador of the business.
- To organise and facilitate regular meetings with key stakeholders as appropriate.

**About you**

We are looking for a highly organised individual with the ability to work intuitively and efficiently. A background in facilities management is desirable, along with preferred experience of a fast-paced administrative role.

**Who we’re looking for**:
People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe and help us maintain high standards; share our pride in making a real difference.

What's in it for me:
**Working the Robertson Way**

**We listen**

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

**We are professional**

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

**We take responsibility**

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

**We are determined to succeed**

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

**We are one team**

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

**What’s in it for you?**

In addition to a competitive annual salary, we offer a wide range of rewards and benefits, including 33 days annual leave increasing with length of service, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

We also have a brilliant smarter working policy, too. That means many of our office based people and some of our site based people are able to either work from home or as part of our hybrid model.

**Robertson is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive environment for all employees.**

We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included and where we can all be our authentic selves.

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