Personal Funeral Advisor

3 weeks ago


Towcester, United Kingdom Heart of England Co-operative Society Full time

**Heart of England Co-op Funerals** is a small, independent, regional business operating through 16 funeral homes in Coventry, Warwickshire, South Leicestershire, and Northamptonshire. Serving our client families to the very highest standards with our committed team of experienced professionals.

We are looking to recruit a **Personal Funeral Advisor **for our Towcester area to achieve the aforementioned high standards through the delivery of excellent client service.

The role will require you to work effectively as part of a team, as well as being able to work on your own initiative and sometimes under pressure. We need a person who is caring as well as empathetic to the needs of our clients and our colleagues. Attention to detail is a prerequisite.

Working a core of 20 hours per week, there will also be additional hours to cover holidays, sickness and participation in the Saturday morning rota.

**You will be responsible for**:

- Being an ambassador for the business at all times
- Dignified and respectful care of the deceased
- Managing the client journey
- Establishing our client’s needs and recommending options and choices available
- Chapel of Rest visitations
- Delivering the highest standards of client care

**Core skills requirements**:

- Being committed to delivering excellent client service to the highest standards
- Excellent communication skills including strong written and spoken English
- Well presented with a professional demeanour
- Physically fit and able to lift when required
- A flexible and dependable approach to work
- Good numeracy and strong IT skills

**In return for your hard work, we offer our colleagues a comprehensive range of benefits such as**:

- Staff discount in our 37 Food Stores and 16 Funeral branches
- Employee Assistance Programme
- Discounts for Co-operative Travel and Fabb Furniture stores
- Enhanced annual leave (rising with service)
- Eye care with contributions to glasses and free eye tests
- A competitive pension with up to 10% employer contributions.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £11,440.00-£14,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Towcester, United Kingdom Heart of England Co-operative Society Full time

    **Job details**: - Posted 23 May 2024 - Salary Starting from £11.44 - LocationTowcester - Job type Permanent - Discipline Funeral - Reference002403 - PostcodeNN12 6BX **Job description**: **Heart of England Co-op Funerals** is a small, independent, regional business operating through 16 funeral homes in Coventry, Warwickshire, South Leicestershire, and...


  • Towcester, Northamptonshire, United Kingdom Heart of England Co-operative Society Full time

    Job details: Posted 23 May 202 Salary Starting from £11.4 LocationTowcester Job type Permanent Discipline Funeral Reference00240 PostcodeNN12 6BXJob description:Heart of England Co-op Funerals is a small, independent, regional business operating through 16 funeral homes in Coventry, Warwickshire, South Leicestershire, and Northamptonshire. Serving our...

  • Service Advisor

    4 weeks ago


    Towcester, United Kingdom Performance Resourcing Full time

    **Service Advisor** Milton Keynes, Buckinghamshire Up to £30,000 Basic Salary - £40,000 OTE/annum Uncapped DOE. We are looking for a **Service Advisor **for a **Franchised Car Dealership** in the **Milton Keynes **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have...


  • Towcester, Northamptonshire, United Kingdom Berrys Full time

    Business Support Advisor Role Profile **Join our team as a Business Support Advisor at Berrys!** The Towcester office serves as the valuation hub within Berrys, where a dedicated administrative support team thrives on collaboration. Working closely together is ingrained in our culture.The main responsibility entails providing support to our rural teams to...


  • Towcester, United Kingdom Berrys Full time

    **Business Support Advisor Role Profile**: **The Towcester office is the valuation hub within Berrys. We have a strong administrative support team and collaborative working is part of our ethos.** **Duties will include although not be confined to**: - **Audio typing**: - **File administration including dead filing and archiving**: - **Production,...


  • Towcester, United Kingdom Berrys Full time

    **Berrys**: With a team of forward-thinking chartered surveyors, town planners, architects, business consultants, heritage consultants and engineers, we offer all your property-related services under one roof. By working together, we deliver results. With six offices across the UK and a strong reputation both locally and regionally of providing high quality...

  • Sales Advisor

    2 weeks ago


    Towcester, United Kingdom Parkwood Holdings Limited Full time

    ABOUT USLegacy Leisure, established to support a national legacy following the Olympics, is a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. Aiming to deliver high quality services to our customers, the Company also prides...


  • Towcester, United Kingdom Berrys Full time

    **Berrys**: With a team of forward-thinking chartered surveyors, town planners, architects, business consultants, heritage consultants and engineers, we offer all your property-related services under one roof. By working together, we deliver results. With six offices across the UK and a strong reputation both locally and regionally of providing high quality...


  • Towcester, United Kingdom Berrys Full time

    Business Support Advisor Role Profile The Towcester office is the valuation hub within Berrys.  We have a strong administrative support team and collaborative working is part of our ethos. The role involves supporting our rural teams in the delivery of their work and assist in the smooth running of the office, offering an excellent level of service.  The...


  • Towcester, United Kingdom Berrys Full time

    Business Support Advisor Role Profile The Towcester office is the valuation hub within Berrys. We have a strong administrative support team and collaborative working is part of our ethos. The role involves supporting our rural teams in the delivery of their work and assist in the smooth running of the office, offering an excellent level of service. The role...


  • Towcester, United Kingdom Berrys Full time

    Business Support Advisor Role Profile The Towcester office is the valuation hub within Berrys. We have a strong administrative support team and collaborative working is part of our ethos. The role involves supporting our rural teams in the delivery of their work and assist in the smooth running of the office, offering an excellent level of service. The role...


  • Towcester, Northamptonshire, United Kingdom Berrys Full time

    Business Support Advisor Role Profile The Towcester office is the valuation hub within Berrys. We have a strong administrative support team and collaborative working is part of our ethos. The role involves supporting our rural teams in the delivery of their work and assist in the smooth running of the office, offering an excellent level of service. The...


  • Towcester, United Kingdom M.A.S Resourcing Ltd Full time

    **WFH PERMANENT INSURANCE ADVISOR - £26 - £28,000 - OUTSKIRTS OF MILTON KEYNES/ NORTHAMPTON** **PLEASE NOTE.....Training will be in the office which is situated close to MK & Northampton and depending on how quickly you pick things up this would be around 2 - 3 weeks but can be adjusted to your needs. Thereafter the occasional visit to the office maybe...


  • Towcester, United Kingdom Silverstone Circuits Ltd Full time

    **Join our Customer Service Team (6-month contract)** **In this fast-paced role, you'll**: - Be a customer service champion, resolving inquiries and going the extra mile to create unforgettable experiences - Thrive in a team environment, collaborating to ensure seamless customer journeys **Bonus points if you have**: - Experience in customer service...


  • Towcester, United Kingdom Silverstone Circuits Ltd Full time

    **Join our Customer Service Team (6-month contract)** **In this fast-paced role, you'll**: - Be a customer service champion, resolving inquiries and going the extra mile to create unforgettable experiences - Thrive in a team environment, collaborating to ensure seamless customer journeys **Bonus points if you have**: - Experience in customer service...


  • Towcester, United Kingdom DEKRA Full time

    **Porsche Experience Centre - Customer Contact Advisor**: **Contract: Permanent Hours: 37.5 hours per week, Monday to Friday Hours will be on rotational basis: Shift patterns: 8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30 You will also be required to work 4 weekend days per year to support events. Salary: £23,500K DOE + Potential Annual Bonus of up to 10%...


  • Towcester, United Kingdom DEKRA Full time

    **Customer Contact Advisor - Porsche Experience Centre**: **Contract: Permanent; Hours: 37.5 hours per week, Monday to Friday Hours will be on rotational basis; Shift patterns: 8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30; You will also be required to work 4 weekend days per year to support events; Salary: Up to £23,500K DOE + 10% Annual Bonus; Location:...


  • Towcester, United Kingdom Aspire Personnel Ltd Full time

    As a firm of Chartered Accountants and Chartered Tax Advisors, our client is at the forefront of the profession, and take a proactive approach to accounting and taxation, with a view to providing a value added service to its clients. They always aim to give more than is traditionally expected, through strong business and taxation advice and by keeping in...


  • Towcester, United Kingdom Aspire Personnel Ltd Full time

    As a firm of Chartered Accountants and Chartered Tax Advisors, our client is at the forefront of the profession, and take a proactive approach to accounting and taxation, with a view to providing a value added service to its clients. They always aim to give more than is traditionally expected, through strong business and taxation advice and by keeping in...

  • Customer Advisor

    2 weeks ago


    Towcester, United Kingdom West Northamptonshire Council Full time

    About the role - To work as part of a team, delivering a wide range of frontline LibraryPlus services to a high standard. - To support and coach customers to develop their IT skills, enabling them to self-serve using the WNC website and other online services effectively and confidentially. - Understand the volunteer journey and promote volunteering...