Relocations/ Move Coordinator

**ABOUT US**
- AGM Relocation Ltd, (hereinafter referred to as the “AGM Group”) is the parent company and home of some of the industry’s most respected moving and relocation companies._
- **Founded in 1958 Abels removals is a removals firm based in Brandon, Suffolk, United Kingdom. Abels are proud members of BAR (British Association of Removers)and our house moving teams specialise both in moving antiques and specialist items such as pianos, grandfather clocks, fine art alongside day to day household items and furniture, always delivering the utmost care and attention, ensuring everything runs smoothly and guaranteeing our customer’s peace of mind.**_

Position: RELOCATION / MOVE COORDINATOR

We are looking for an enthusiastic Relocation / Move Coordinator to join the International Team based in Brandon, Suffolk. Responsible for the coordination and management of import shipments by air and sea.

**Main Roles & Responsibilities**:

- Concentrating on the International aspects: Import / Export / European movements (but may also include UK movements too)
- Interacting and communicating effectively with our Customers, Operations, Partners and Suppliers for the movement of items within the UK and Overseas
- Professionally following up customer enquiries timely
- Dealing with customs clearances, insurance forms and international boarder control
- Booking additional services when required
- Invoicing for works and liaising with accounts accordingly

**Remuneration & Benefits Package**:

- Competitive Salary (per annum) DOE
- Brandon office base
- Permanent, full-time
- 25 days holiday + 8 bank holiday
- Death in service scheme
- Company pension
- Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers & services, reward and recognition programme.
- Wellness Programme Initiatives
- Employee Referral Scheme
- Career development opportunities
- Company awards & events
- Free On-site parking

**Experience & Qualifications**:

- Excellent customer service and organisational skills - **Essential**:

- Strong Administration experience: data entry, problem solving & attention to detail - **Essential**:

- Previous import & export experience - **Desirable**:

- Multilingual - **Desirable**:

- Previous Removals/ Relocation industry experience - **Desirable**:

- Previous international operations experience - **Desirable**:

- Previous Logistics sector experience industry experience - **Desirable**:

- Full UK drivers’ licence (due to location)
- **(STRICTLY NO AGENCIES)**_

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Brandon, IP27 0NZ: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your current notice period
- What are your salary expectations

**Experience**:

- Administrative: 3 years (required)
- Customer service: 3 years (required)
- a similar role: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: ABL07