Bank Ig, Health Records and Epr, Band 2

1 week ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

An opportunity has arisen to join our temporary staff bank working in support of varied information governance and health records management related tasks alongside the health records, IG, IT or EPR teams

We are looking for a hard working, motivated team player who wants to make a difference in support of patient care providing flexible cover on a bank shift basis

You will need to be able to work well as part of a team, assisting the teams to which you are assigned to ensure department policy and processes are followed. This is a physically active job and may include working within a secure confidential records store, including manual handling tasks and / or walking between numerous clinical and non clinical areas across the organisation.

The duties of the post will vary depending on which team, task and area that you are assigned.

When working within Health Records this will include the retrieval of health records from the library, use of clinic retrieval lists on TrakCare, tracing and sending of health records to outside hospitals, wards and clinical areas and to file returning health records within the Library. The work involves the movement of heavy files, therefore this would ideally suit someone who has a high level of personal fitness and has previously worked in a similar environment.

When working with IG / IT this will include visiting numerous departments across the organisation undertaking data collection in support of asset management and data protection and security compliance auditing

Floorwalking shifts are also available to provide support to clinical areas in the first days and weeks following go lives with new EPR functionality.

In all areas you will need to be able to work well as part of a team, have a professional approach to tasks allocated and have a personable manner, good telephone and PC skills, you should also be able to use your own initiative and enjoy working in a very busy deadline driven environment, working in support of patient care.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

The duties are varied depending on which team, task and area that you are assigned.

When working with IG / IT this will include visiting numerous departments across the organisation undertaking data collection in support of asset management and data protection and security compliance auditing

You will participate in the Trust's rolling data security and protection audit programme, visiting clinical and non clinical areas, completing provided questionnaire and data collection sheets

Engage with department staff where appropriate to capture information and feed back.

Duties when working within the EPR team, dependent on project requirement may also include participation in observation and data capture of current working process in clinical areas, capturing the details of tasks performed and time spent, to provide a baseline prior to the introduction of an EPR workflow.

In addition, bank shifts may include general EPR and or IG team administration support.

When working within Health records you will;
Retrieve and provide case notes for all planned and emergency inpatient admissions across the Trust where the records are located in the health records libraries and / or in off-site storage.

Access, print and work from record request lists managed as part of electronic patient administration system (PAS) TrakCare.

From printed and electronic record request lists, retrieve records from the library for clinic prep using the Case note tracking function of TrakCare to identify location of all health records. Work / liaise with admin and clerical staff across the trust to assist in the location and retrieval of records in time to support patient care allowing time for transportation and delivery.

Sort returning files and file them accurately in the correct location within the health records library

Pack and unpack health record files into and out of bags and / or boxes as required for clinic preparation and / or collection and delivery to wards, clinics and other departments. Sort deliveries of boxes/bags that are received in Health records for other areas.

Maintain health records in good order, including producing MRN barcode labels for new records, for old records and those generated in other areas without a bar code, add current year sticker to records for all episodes of care.

Repair or replace case note folders which require maintenance when required.

Amalgamate any temporary



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