Care Supervisor

**JKL Care Service** - Supervisor Job Descrip tion

**Job Title Supervisor**

**Qualifications **The applicant must hold a relevant SVQ in line with SSSC requirements (or equivalent) qualification or must be willing to work towards the required qualification for this role.

**Job Purpose **To assist the Registered Manager in their professional and administrative duties.

In the absence of the Registered Manager and Care coordinator you may be identified as the senior member of staff in charge of the care at home service reporting directly to the Directors. The post-holder may be required to assume overall responsibility for the management of the service at such times.

To ensure that standards are maintained, and that adequate cover is provided, the post-holder may be required to work overtime at evenings, weekends, bank holidays and other times when the Registered Manager is not in attendance, by agreement with the Registered Manager.
Overtime payment or time back in Lieu will be agreed by the
Registered Manager.

**Accountable To **The Registered Manager, Care Coordinator and Operations manager

**Reporting To **The Registered Manager, Care Coordinator and Operations manager

**Line Management **All Personal Assistants and supervisors
**Responsibilities**

**Key Tasks (Care and **1. To carry out care assessments and risk assessment with
**Leadership) **service users, to control the management of care plans and service user reviews in line with the Care
Inspectorate self-evaluation and Improvement guidance, ensure that plans are signed and implemented by staff.
Care plans should be evaluated and reviewed in line with current regulations.

2. To review and audit, entries made in care notes and other service user documents by personal assistants

3. To assist with the recruitment, training and induction of new care staff to service users. Also to assist in the probationary period of all new starts as per the recruitment policy.

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**JKL Care Service** - Supervisor Job Descrip tion

4. To assist with the training of all care staff where appropriate and identify any staff training needs.

5. To maintain effective communications with care staff, service users and relatives, ensure that service users are involved in all decisions about their care.

6. To liaise with all care professionals as part of an effective multi-disciplinary approach to care and invited service users’ multi-disciplinary teams to reviews.

7. To mentor staff and act as a role model through their work, approach, and professional behaviour. To also monitor and manage the happiness of staff.

8. To carry out supervision with all care staff, including face to face, and direct observations.

9. Identify risks involved in work activities (in relation to both service users and staff) and implement risk assessments to enable the organisation to manage the risks.

10. Monitor and manage the effective implementation of infection prevention and control procedures.

11. Monitor and manage the effective implementation of infection prevention and control procedures.

12. Assist office colleagues I their role and be willing to learn the roles of your colleagues to assist them.

13. Assisting with managing JKL absence to make sure staff understand the procedure and this is followed as per JKL policy.

14. Handing back services as per the JKL policy.

15. Managing the procurement of new services as per the targets set and making sure that all runs at all times do not have gaps within them or a plan to fill these.

16. Report and assist with any concerns or issues raised by staff or service users to the relevant manager and always the operations manager.

**Key Tasks **1. To ensure that the Registered Manager and operations
**(Administration) **manager is aware of any accidents and incidents that may occur and ensure the completion of the appropriate documentation and report to the relevant parties including the Care Inspectorate.

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**JKL Care Service** - Supervisor Job Descrip tion

2. Follow duty of Candour Policy and Guidel ines

3. Ensure PPE is supplied to care staff or service user’s homes.

4. Ensure that all paperwork in the service user’s home is replenished and all documentation is audited and returned to the office.

5. Ensure that faulty or defective equipment is reported and removed from use.

6. Review the content, relevance and accuracy of information documented by staff. This includes care plans, training, accident / incident reporting and other records.

7. Review the outcomes of accidents / incidents and any follow up action identified to prevent recurrence.

8. Assist the Registered Manager with customer and staff participation strategies.

9. Assist the care coordinator with covering shifts and the completion of rotas.

10. Assit with the Implementation and manage service user and staff participation strategies.

11. Assit with the