Business Administration Apprentice

2 months ago


Market Drayton, United Kingdom The Work College by School of Coding Full time

**What will the apprentice be doing?**

Following daily tasks
- Call handling in a busy environment
- Offering high levels of customer service
- Logging end-user customer and serial number details on CRM and registering warranties
- Liaising with customers regarding engineer appointments, checking engineer availability and booking appointments
- Identifying spares items, processing orders and taking payments over the phone
- Using technical reference files and user/installation guides to answer queries from engineers, our dedicated retailers and end users
- Finding additional information from production engineers/quality team/warehouse team where required.
- Updating technical reference guides

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Day release at College to enhance learning
- Mentor on site to support with day-to-day learning
- Regular assessor visits to develop qualification
- Business Administrator Level 3 (Standard)

**What is the expected career progression after this apprenticeship?**

Upon successful completion of the apprenticeship, there will be the opportunity for full-time employment with the organisation.

**Salary**: £10,982.40 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Do you live in Shropshire?
- Are you currently in employment?

Work Location: In person

Reference ID: 1000178745



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