Hotel Receptionist

7 months ago

Ware, United Kingdom Fanhams Hall Hotel Full time

Overview:
Fanhams Hall is a prestigious 4-star hotel located in the picturesque town of Ware. Renowned for its historic charm, stunning gardens, and exceptional guest service, our hotel is a preferred destination for weddings, corporate meetings, and leisure stays. Set within beautifully landscaped grounds, Fanhams Hall offers a unique blend of traditional charm and modern amenities, including elegant guest rooms, state-of-the-art meeting facilities, and exquisite dining options. We pride ourselves on providing personalised service and creating memorable experiences for our guests.

**Duties**:

- Greet and welcome guests with a warm and friendly demeanor upon arrival and during their stay.
- Perform check-in and check-out procedures efficiently, ensuring a seamless experience for guests.
- Provide guests with information about hotel services, amenities, and local attractions, enhancing their stay.
- Address and resolve guest complaints and issues promptly and professionally, ensuring guest satisfaction.
- Maintain accurate records of guest information and transactions using hotel management software.
- Assist with administrative tasks as needed, including filing, photocopying, and managing correspondence.
- Ensure the reception area is clean, organised, and well-stocked with necessary supplies.

**Skills**:

- Previous experience as a hotel receptionist or in a similar customer service role within the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Ability to multitask and handle stressful situations with ease.
- Proficiency with hotel management software and basic computer skills.
- A positive attitude and a commitment to providing outstanding guest service.
- Flexibility to work various shifts, including evenings, weekends, and holidays.

**Requirements**:

- Previous experience as a hotel receptionist or in a similar customer service role within the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Ability to multitask and handle stressful situations with ease.
- Proficiency with hotel management software and basic computer skills.
- A positive attitude and a commitment to providing outstanding guest service.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A valid driver's license and reliable transportation due to the hotel's location.

**Preferred Qualifications**:

- Knowledge of the local area and attractions.
- Additional language skills are a plus.
- A valid driver's license due to the isolated location of the hotel.

Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests in a vibrant hotel setting.

Pay: £17,811.32-£25,262.00 per year

**Benefits**:

- Canteen
- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

Reference ID: FHH/GSA

  • Hotel Receptionist

    6 months ago

    Ware, United Kingdom Fanhams Hall Hotel Full time

    We are seeking a friendly and professional Hotel Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all guests. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from...

  • Hotel Receptionist

    7 months ago

    Ware, United Kingdom Fanhams Hall Hotel Full time

    We are seeking a friendly and professional Hotel Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all guests. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from...

  • Luxury Hotel Receptionist

    2 weeks ago

    Ware, SG PZ, United Kingdom Exclusive Collection Full time

    Job Title: Luxury Hotel ReceptionistWe are seeking a highly skilled and experienced receptionist to join our team at Exclusive Hotels and Venues. As a Night Receptionist, you will be responsible for ensuring the smooth operation of the hotel during the night period.

  • Luxury Hotel Operations Manager

    1 week ago

    Ware, Hertfordshire, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time

    Job Summary:As the Night Receptionist at Hanbury Manor Marriott Hotel & Country Club, you will play a critical role in ensuring the smooth operation of our property during the overnight shift. This is a unique opportunity to join a luxury hotel team and make a real difference in the lives of our guests.

  • Hotel Receptionist

    7 months ago

    Ware, United Kingdom Hanbury Manor Full time

    With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic **Hanbury Manor Marriott Hotel & Country Club** makes a lasting impression. **Marriott International the world’s largest hotel company** with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so...

  • Hotel Receptionist

    6 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 23147562 **Job Category** Rooms & Guest Services Operations **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming...

  • Night Operations Coordinator

    1 week ago

    Ware, Hertfordshire, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time

    Job SummaryWe are seeking an experienced Night Receptionist to join our team at Hanbury Manor Marriott Hotel & Country Club. In this role, you will play a key part in delivering exceptional customer service and ensuring the smooth operation of our hotel during the overnight shift.Responsibilities* Oversee property operations, ensuring high levels of...

  • Spa Receptionist

    6 months ago

    Ware, United Kingdom Hanbury Manor Full time

    With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic **Hanbury Manor Marriott Hotel & Country Club** makes a lasting impression. **Marriott International the world’s largest hotel company** with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so...

  • Night Receptionist

    3 months ago

    Ware, United Kingdom Exclusive Hotels and Venues Full time

    Job Introduction In a Nutshell We are actively seeking a Night Receptionist at Fanhams Hall in Ware, Hertfordshire  who will be responsible for the Hotel, the guests and the operation during the night period. You will be required to work 24 hours per week, 10.45pm -7:15am. Role Responsibility Lots to do but lots of fun As ...

  • Spa Receptionist

    7 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 24044624 **Job Category** Spa **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country house & 200 acres of...

  • Night Receptionist

    5 days ago

    Ware, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this...

  • Night Receptionist

    1 month ago

    Ware, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this...

  • Exclusive Hotels Reception Team Member

    2 weeks ago

    Ware, SG PZ, United Kingdom Exclusive Collection Full time

    Join Our Exclusive Hotels Reception Team as a Reception Team MemberThis is an exciting opportunity for a motivated and customer-focused individual to join our team at Exclusive Hotels and Venues. As a Night Receptionist, you will be responsible for providing exceptional service to guests, handling guest inquiries, and resolving any issues that may arise.

  • Hospitality Liaison

    1 week ago

    Ware, Hertfordshire, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time

    Company OverviewHanbury Manor Marriott Hotel & Country Club is a luxury resort that embodies the spirit of hospitality. We take pride in delivering exceptional experiences to our guests, and we're looking for like-minded professionals to join our team.We offer a competitive salary of £28,000 - £30,000 per annum, depending on experience.Job DescriptionAs a...

  • Night Receptionist

    2 months ago

    Ware, Hertfordshire, Hertfordshire, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this...

  • Night Receptionist

    3 months ago

    Ware, SG12 7PZ, United Kingdom Exclusive Collection Full time

    Job Introduction In a Nutshell We are actively seeking a Night Receptionist at Fanhams Hall in Ware, Hertfordshire  who will be responsible for the Hotel, the guests and the operation during the night period. You will be required to work 24 hours per week, 10.45pm -7:15am. Role Responsibility Lots to do but lots of fun As Night Receptionist you...

  • Night Receptionist

    6 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 24017931 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor...

  • Night Receptionist

    7 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 24044599 **Job Category** Finance & Accounting **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country house & 200...

  • Night Receptionist

    6 months ago

    Ware, United Kingdom Marriott International Full time

    POSITION SUMMARY With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world’s largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the...

  • Guest Experience Expert/receptionist

    6 months ago

    Ware, United Kingdom Marriott International, Inc Full time

    **Job Number** 24072727 **Job Category** Rooms & Guest Services Operations **Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management With its fragrant walled gardens, stately Jacobean country...