Liaison Officer

3 weeks ago


Leicester, United Kingdom Adecco UK Full time

Adecco's specialist Property Services Division North are delighted to be partnering with a Public Sector Contracting organisation as we look to assist them in recruiting for a temporary
**Resident Liaison Officer** to work within the planned works and maintenance department.

**Purpose**

The role will ensure effective liaison with various contractors, stakeholders and colleagues across a number of schemes to ensure a seamless, customer focused service is delivered to tenants during planned work's programmes.

**Duties**
- Ensure that customers receive an excellent service that meets and exceeds their expectations
- Ensure the tenant, leaseholder or freeholder are fully informed and prepared for the scope and commencement of week, during the process until the end of project. Works will include Boiler replacements ,Roofing contracts, Door replacements and other.
- Remedy any issues raised by the tenants, leaseholders or freeholders by working with relevant delivery teams and the designated contractors to ensure they are resolved to their satisfaction.
- Ensure relevant IT systems are updated
- Attend all relevant consultation events and housing/sites visits
- Experience of working in a similar role or in a customer facing role (preferable from housing background or local authority)
- Strong interpersonal skills - people person
- Organised person
- Knowledge of building construction, planned work and maintenance from a customer perspective (desired)
- Full UK Driving licence.
- IT literate

**Rates of Pay**
- **£17 - £19** per hour depending on experience (Umbrella)
- Mileage pay 45p/mile
- Immediate start
- Contract : 4 months with possible extension
- Chances to become a permanent role
- Location: Leicester and surrounding areas

To speak to a recruitment expert please contact Cristina Baraganu



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