Resident Liaison Officer

3 weeks ago


Leicester, United Kingdom Barker Ross Group Full time

**Location**:
Leicester

**Salary**:
£14 - £18 per hour

**Posted**:
about 2 hours ago

**Contract Type**:
Temporary or Contract

**Industry**:
Technical (Construction)

**Contact Name**:
Mark Boyes

Resident Liaison Officer

**Resident Liaison Office - MEP Services - Leicester (LE6)
- Contract (6 months) - £14-£18 per Hour PAYE**

**Company**

A rapidly expanding MEP specialist contractor, with new contracts focusing on the social housing sector in reactive works and planned maintenance.

**Job Role**

As the Resident Liaison Office, you will be responsible for acting as the company's representation to the residents across the contract:

- Resident Liaison Officer
- Working on planned maintenance projects
- Decent Homes programme experience
- Pre-entry visits and company inductions
- Visiting tenants in their homes and advising them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that the tenant may have
- Visiting properties that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out

**Person**

You will be an experienced Resident Liaison Officer with:

- Previous experience in a tenant or residential liaison officer role
- High customer service skills
- Ability to come up with solutions and deal with complaints
- Analytical and systematic approach, familiar with quality systems and processes
- Self-starter with keen attention to detail and well organised.
- Strong communications skills, positive can-do attitude and a team player
- Full driving licence

**What's in it for you as the Resident Liaison Officer**
- Weekly pay
- Holiday Pay
- Long term contract
- Varied Role
- Fun environment
- Potential perm position/extension of contract

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