Food & Beverage Assistant - Utilita Arena, Newcastle

5 months ago

Newcastle upon Tyne, United Kingdom ASM Global Full time

**Our Commitment**

Imagine What We Can Do Together We are committed to delivering amazing experiences to our staff, clients and customers every day. Our teams are excited, inspired and ready to go the extra mile to make every live experience memorable for our clients, partners and guests. We always aspire to look for new ways to create, innovate, and activate spaces and places to bring people together and elevate the human spirit, while delivering the highest value for all stakeholders.

**Purpose**

Supporting the Food and Beverage Department with a variety of administrative duties as well supporting the delivery of the F&B training strategy and any other ad-hoc duties.

**Responsibilities**
- Humanforce
- Creating schedules, offering shifts out to staff, approving timesheets and pay runs ready to be sent to payroll.
- Deal with individual pay queries relating to hours worked and liaise with the payroll department where required.
- Support with the signing in of staff on event days and helping to allocate staff to their designated locations according to the resource plan.
- Where bars maybe under resourced on an event night due to the non-attendance of staff you will be required to co-ordinate and re-allocate resource to support successful service delivery.
- Support in the development of training content and the delivery of content as part of the F&B Training strategy to include identifying development plans for individuals that can be organically grown into casual supervisors or manager roles within the F&B department.
- Support in maintaining accurate records of training completion so that renewal training can be identified and completed in a timely manner to ensure we remain compliant with F&B legislation.
- Working with the Retail and Hospitality Executives, you will co-ordinate and implement training plans for all Casual staff on events and classroom-based training.
- Ensure that all relevant paperwork is prepared for events for both retail and premium area’s.
- Support with inductions of new starters ensuring that records of all inductions carried out.
- Updating all menu boards and menus for the retail and premium operations.
- Support the Head Chef with administrative duties to include data inputting for menus.
- Support the F&B department and business in its sustainability focus.
- Support the Head of F&B in the production of ad-hoc operational reports.
- Support on event nights on an ad-hoc basis if required.

**General Information**
- The requirements of the business are such that a degree of flexibility is necessary and some evening and weekend work may be required.

**Benefits**
- 25 days annual leave
- Life Assurance
- Pension
- Healthshield - health cash plan benefit
- Employee Assistance Programme

**Job Types**: Full-time, Permanent

Day range:

- Weekend availability

Shift:

- Day shift

Work Location: In person

Reference ID: Food & Beverage Assistant

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