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Administrative Assistant

1 month ago

Bury St Edmunds, United Kingdom Labour-Hire Solutions Limited Full time

Labour Hire are looking for a ADMINISTRATIVE ASSISTANT in WALSHAM LE WILLOWS

**_This is a permanent position with NO agency probation period_**

**About You**:

- Possess exceptional verbal and written communication skills.
- Be polite but assertive to ensure work is scheduled to the requirements of our clients and to our benefit
- Be highly organised and accurate to ensure all tasks are completed successfully.
- Be flexible to deal with shifting priorities.
- Have excellent time management skills.
- Be competent in the use of a range of software packages.
- Have experience of and willingness to work to targets and KPIs.
- Be a team player who is also able to work off their own initiative.

**About the role**:

- Monday to Friday 09:00-17:30 - part time roles also available
- Annual salary
- £21,170
- Communicating professionally and in a timely manner to schedule booking with customers and tenants.
- Using in house systems and other software tools efficiently.
- Effective management of engineer’s diaries within geographical areas, ensuring that they are fully utilised wherever possible.
- Escalating issues regarding the scheduling of bookings to managers.
- Following the complaints procedure at all times.
- Supporting the successful resolution of complaints and queries through communication with the customer, tenants and engineer(s).
- Performing any other duties as may be reasonably requested by your line manager, such as general office tasks including generating letters, photocopying and filing.
- Free parking available
- In the first year you are entitled to 28 days holiday including bank holidays rising to 30 after 1 year's employment, 31 after 3 years and 32 after 5 years.
- Start: ASAP

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