![Manchetts](https://media.trabajo.org/img/noimg.jpg)
Administrator/administration Assistant
1 week ago
Due to continued growth, Manchetts Rescue & Recovery are seeking another skilled and innovative Administrator to join our busy team, who will be based at Ingham Bury St Edmunds.
**Key Aspects of the Role**
- Following a validation process for vehicles recovered under the police scheme (Cambridgeshire Norfolk & Suffolk police).
- Point of contact for the police liaison officers for the police recovery scheme.
- Managing the storage and release of all vehicles coming into the storage compound.
- General administration duties, filing, post and ensuring our databases are updated.
- Raising notice letters.
- Raising disposals and following the disposal process for the police scheme.
- Managing salvage collections.
- Answering the phone for all sites, queries, and bookings.
- Managing customer collections and property collections.
- Completing end-of-day banking/sheets.
- Managing and raising payments.
- be passionate about administration.
- be computer literate and have experience using Microsoft packages such as Word and Excel
- work well as part of a team but have the ability to work on your own initiative.
- be able to provide quality customer service to our customers and clients that include all the large Insurance organisations.
- be able to communicate positively and assertively in what can be a busy working environment.
- have excellent time management and organisational skills.
- have the ability to multitask and prioritise workload
- have the ability to work under pressure during busy periods.
- have a ‘can do’ attitude to the job.
- ideally have a basic knowledge from within the motoring industry but not essential
**Key Competencies**
- Experience within the motor industry
- Some technical knowledge would be an advantage
- Advanced I.T. skills
- Exceptional organisational skills
- Attention to detail is a must
- Excellent communication skills
- A strong desire to learn and progress
- Calm and methodical under pressure
**Terms and Conditions**
- Pay: Competitive, depending on knowledge, skills and experience
- Hours: Monday - Friday 8.00am - 5.00pm (1 hour for lunch)
- Free parking on site
- 31 days annual leave (including bank holidays)
- Pension scheme
- Employee Assistance Program
- Long Service Awards
**Salary**: From £12.00 per hour
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking
- Referral programme
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Quarterly bonus
Ability to commute/relocate:
- Bury St. Edmunds: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- invoicing: 1 year (preferred)
- Business administration: 2 years (required)
Licence/Certification:
- certificate in Business administration (preferred)
Work Location: In person
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