Senior Administrator

2 days ago

Washington, United Kingdom Veolia Full time

**Senior Administrator**

**Salary**:£25,000 per annum plus, Veolia benefits

**Hours**:40 hours per week

**Location**:Washington - NE38 8QU

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who sees the world in a similar way to take up an exciting Senior Administration role in our Washington team.

Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part. And if you’re an enthusiastic team member, this role will suit you perfectly.

It doesn’t matter if you’re looking to overhaul the industry, or just do a good day’s work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.

**What will you be doing?**
- Provide excellent customer service in managing any customer complaints and ensuring that they are actioned in a timely manner to the satisfaction of both customer and depot.
- Proactively inform customers in a timely manner should we experience any operational delays which impact on our service delivery, confirming the alternative collection date and time.
- Check Salesforce for any queries that have come through and respond as appropriate.

**Ensuring that administration excellence is delivered and this includes;**
- Running reports as required for the weekly snap projection and these include the Gross Revenue and Disposal reports
- Raising Purchase Orders as required/receipt when goods received in line with company policies
- Maintaining accurate records of all Purchase Orders raised and receipted
- Supporting the administration team where required to assist with disposal invoice matching and passing for payment
- Run reports as required.
- Check Salesforce for any queries that have come through and respond as appropriate
- Check disputed items/invoices and rectify with customers by either raising credit notes or by maintaining charges
- Assist with driver debriefs
- Answer the telephone within required target times
- Perform PDP’s for admin team
- Manage holiday coverage within admin team
- Generate internal invoices

**What are we looking for?**
- Previous experience in an administrative function including reporting on performance and processing of invoices
- Maintenance of systems and record-keeping
- Literate, confident PC user
- Strong communication skills both verbally and written
- Experience working within the waste industry and experience of QHSE regulations and standards would be desirable

**Our promise to you**

Here at Veolia, we know that a genuinely good role goes both ways.

So alongside your salary or hourly pay, you’ll get 25 days of holiday alongside an extensive benefits package, which includes our market-leading pension and share scheme, alongside a range of employee discounts. Also to help you further, we provide mental health and financial support, so you can lean on us whenever you need to.

Here at Veolia, we’re proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

Schedule:

- Every weekend
- Monday to Friday

Work Location: In person

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