Credit Controller

6 months ago


Norwich, United Kingdom Valeo Snackfoods Full time

**Job description**

Valeo Snackfoods is the combination of Kettle Foods, Tangerine, Big Bear and Its All Good and is one of the UK’s top 100 grocery brands. It is headquartered in Norwich and Pontefract and employs around 2,000 people. Over the past few years, we have strengthened our portfolio to include the Metcalfe’s popcorn brand and Yellow Chips in Emmeloord, Netherlands. The business in the UK and Europe generates revenues of over £280 million.

Our brands include KETTLE® Chips, Metcalfe’s® popcorn, Foxes, Poppets, Barratt (Wham, Fruit Salads, Black Jacks, Refreshers, Sherbet fountain, Dip Dab)

**Job Purpose**
- The main purpose of this position is to provide assistance and support to the Sales Ledger and ensure the portfolio of customer payments are received within their terms.
- To be responsible for creating daily sales invoices and submitting on to customers portals
- Dealing with customer queries and raising credit notes as necessary
- Providing support to the Credit Control Team and Financial Controller

**Key Accountabilities**
- Allocating daily payments to customers’ accounts and submitting the amounts on the weekly forecast report
- Dealing with Customer Invoice queries and resolving these in a timely manner
- Forwarding Retro/Promotional Invoices to the Account Managers for approval and posting to the Customer’s Account
- Collecting post from our Security Office and forwarding to the relevant Departments
- Raising Manual Invoices for the collection of Clearance stock from our various sites
- Running Credit Checks on New Customers and passing this information to Customer Services and the Account Manager
- To highlight to the Credit Manager any accounts that are causing concern

**Competencies (Levels 1 & 2)**
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
- Decision Quality: Making good and timely decisions that keep the organisation moving forward.
- Delivers Objectives: The ability to focus on the desire to set challenging goals, focusing effort on the goals, and meeting or exceeding them.

**HSE Responsibilities (Levels 1 & 2)**
- Follows training & instruction in order to protect self and others, authorised to challenge unsafe behaviour. Will report safety concerns immediately and where possible take action to reduce risk of harm, engage in safety conversations and be involved in safety walks to build a safety culture.

**Personal Attributes**
- To be organised in your workflow and to be able to prioritise work to ensure month-end deadlines are met
- Communicate well with the other Departments
- Positive work attitude and ambition to progress

**Experience and Qualifications**
- At least 2 years’ experience in a Sales Ledger role
- Knowledge of SAGE (helpful but not essential)
- Good IT skills - Excel and Word

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Canteen
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Blackpool, FY4 4NQ: reliably commute or plan to relocate before starting work (required)
- Or Norwich NR5 9JP
- Flexible between the 2 locations

**Experience**:

- Sales Ledger: 2 years (required)
- SAGE: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Norwich: reliably commute or plan to relocate before starting work (required)

**Experience**:

- accounting: 1 year (preferred)
- credit control: 1 year (preferred)

Work Location: In person

Reference ID: Credit Controller


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