Customer Service Co-ordinator

5 months ago


Northampton, United Kingdom Hometech-UK Ltd Full time

**Job description**

**Due to continued growth, we are looking for an experienced Customer Service Co-Ordinator to join the team. You must have a minimum of 2 years experience to apply.**

**Hometech-UK** is the leading surface repair company in the country. Offering state-of-the art surface repairs to many sectors; our aim is to offer a repair option to almost all hard surfaces within the construction industry. This results in the prevention of upheaval, along with the reduction of waste and landfill.

We are currently recruiting for a Customer Service Coordinator to join the team on a full-time permanent contract within our customer service team at our Northampton office. Day to day you will speak with our customers, repair technicians and operations team.

Working in a busy office based in Moulton Park Industrial Estate, Northampton. We are looking for an experienced Customer Service Coordinator to join the team.

The role:

- Assist and manage incoming calls into the office
- Coordinate orders and book work in with customers, ensuring all applicable paperwork is obtained
- Allocate work logístically, with customers and technicians taken into account
- Place follow up calls to customers to quality check works carried out
- Monitor customers to ensure activity levels remain consistent
- Monitor work requests received via Outlook
- Ensure feedback is logged where relevant

About you:

- Strong experience in a similar busy and fast paced environment, scheduling experience would be ideal
- Relevant customer service experience
- Competent IT skills and ability to learn new systems
- Team player

What we offer:

- Competitive salary
- Company pension
- Healthcare plan after successful 6 months’ probation
- Employee discounts with hundreds of retailers
- Free onsite parking

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift

Work Location: In person



  • Northampton, United Kingdom Hometech-UK Ltd Full time

    **Job description** **Due to continued growth, we are looking for an experienced Customer Service Co-Ordinator to join the team. You must have a minimum of 2 years experience to apply.** **Hometech-UK** is the leading surface repair company in the country. Offering state-of-the art surface repairs to many sectors; our aim is to offer a repair option to...


  • Northampton, United Kingdom Hometech-UK Ltd Full time

    **Job description** **Due to continued growth, we are looking for an experienced Customer Service Co-Ordinator to join the team. You must have a minimum of 2 years experience to apply.** **Hometech-UK** is the leading surface repair company in the country. Offering state-of-the art surface repairs to many sectors; our aim is to offer a repair option to...

  • Project Co-ordinator

    6 months ago


    Northampton, United Kingdom Comex 2000 UK Ltd Full time

    Comex 2000 is currently seeking an enthusiastic and committed Project Co-ordinator to join our Gigaclear (Build) team in Northampton. **_ What are we looking for?_** Are you a committed, hard-working and eager to learn individual? Then come join the Comex 2000 family! We are looking for Project Co-ordinator to work closely with the Programme and...

  • Swimming Co-ordinator

    6 months ago


    Northampton, United Kingdom Virgin Active Full time

    Are you organised with great communication skills and experience in the world of Swim Management & Safeguarding? We’re looking for a Swim Co-ordinator to be responsible for the successful running, development and management of the group & individual Swim programme. From the development of the Swim programme in-line with ASA innovations, to ensuring we...


  • Northampton, United Kingdom Database For Business Ltd Full time

    **Who We Are & What We Do**: We provide specialist communications services and support for UK businesses, with the best combination of next generation technology software and hardware, in bespoke solutions for our customer’s needs. We’re the chosen technology partner for so many companies, both large and small, because: We listen and treat all...


  • Northampton, United Kingdom Hawthorns Retirement Full time

    ** highly competitive rates of pay** ** **instant access to your wages. No need to wait for payday!** ** exclusive employee discounts incl. retail and leisure savings - excellent career development incl. formal training - free parking - well-supported environment ** The Hawthorns Northampton are currently recruiting for a knowledgeable, dedicated and...

  • Logistics Co-ordinator

    5 months ago


    Northampton, United Kingdom Gtechniq Ltd Full time

    **Logistics Co-ordinator** **7am - 3pm, Monday to Friday** **Salary circa £30,000 per annum** **No agency contact** **About us**: Gtechniq are manufacturers of advanced car, bike, marine and aviation care products. We are a fast-growing team based in Upper Heyford, Northamptonshire (off Junction 16 of the M1). We now have a great opportunity for an...


  • Northampton, United Kingdom Hawthorns Retirement Full time

    ** highly competitive rates of pay** ** **instant access to your wages. No need to wait for payday!** ** exclusive employee discounts incl. retail and leisure savings - excellent career development incl. formal training - free parking - well-supported environment ** **Are you tired of working difficult split shifts?** **Do you want to address your work...

  • Sales Co-ordinator

    6 months ago


    Northampton, United Kingdom hireful Full time

    Are you looking to develop your career in the sales industry? In a sales role currently but aren’t finding you can progress? **We have the role for you.** Working in a growth driven environment for this engine oil, lubricant and vehicle service-based company as a Sales Co-ordinator, you will speak with existing and new clients, building rapport and...


  • Northampton, United Kingdom Yusen Logistics Full time

    Logistics Co-ordinator (Spanish speaking)Northampton, NorthamptonshireAbout UsYusen Logistics is working to become the worlds preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and...


  • Northampton, United Kingdom Quest Employment Full time

    Sales Operations Co-Ordinator - Northampton, UK Join a dynamic, global leader in guitar amplification design as a Sales Operations Co-Ordinator. We are seeking a passionate, commercially minded individual to impact productivity and drive growth. **Responsibilities**: - Enhance sales processes and implement new systems within our Quality Management System...


  • Northampton, United Kingdom St Andrew's Healthcare Full time

    **PALS and Complaints Co-ordinator** **Location: Northampton** **Salary: £24,000 - £31,000** **Permanent** **Hours: 37.5 hours per week** The Patient and Carer Experience Team, which includes our Patient, Advice and Liaison Service (PALS) and Complaints service, is responsible for ensuring that concerns and complaints are dealt with appropriately if...

  • Volunteer Co-ordinator

    6 months ago


    Northampton, United Kingdom Northamptonshire Association for the Blind Full time

    **What difference can NAB make?** Did you know that every day, 250 people in the UK are told they are losing their sight? Within Northamptonshire alone, there are approximately 300,000 people living with a visual impairment. At NAB, it is our goal that the world sees sight loss differently. Whether that is through community engagement to challenge and...


  • Northampton, Northamptonshire, United Kingdom Boden Group Full time

    Job Title: Technical Co-ordinatorLocation: NorthamptonType of Role: Permanent, Full TimeSalary: £24,000 - £26,000Hours: Office Hours / Mon-FriWe are an innovative and passionate business, committed to supporting the growth and development of our team members. As a Technical Co-ordinator, you will play an essential role in our technical team, working...


  • Northampton, United Kingdom Blackstar Amplification Full time

    Blackstar Amplification started in Northampton, England in 2004 and officially launched in 2007. Driven by the passion of the founding team for designing innovative amplification products that redefine players expectations, Blackstar today distributes products to over 50 countries worldwide and is a major international brand in the amplifier market. Over the...


  • Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Northampton General Hospital is looking for an individual who is as passionate about reducing resource use, promoting reuse and driving down waste as the rest of the NGH Team. We have created a new entry level position dedicated to this work. As part of the Sustainability Team you will support in the delivery of the Trust's Green Plan; finding opportunities...

  • Account Co-ordinator

    3 weeks ago


    Northampton, United Kingdom CV-Library Full time

    Are you experienced in dealing with a high volume of candidates/customers? Do you have excellent organisational skills with an high quality eye for detail? If you do then this role could be for you! Based in Northampton, this temporary Account Co-ordinator role will involve working within an onsite team to help resource a high volume of candidates. The...

  • Account Co-ordinator

    7 hours ago


    Northampton, United Kingdom Gi Group Full time

    Are you experienced in dealing with a high volume of candidates/customers?Do you have excellent organisational skills with an high quality eye for detail?If you do then this role could be for you!Based in Northampton, this temporary Account Co-ordinator role will involve working within an onsite team to help resource a high volume of candidates.The duties...


  • Northampton, United Kingdom Yusen logistics Full time

    Logistics Co-ordinator (Spanish speaking)Northampton, NorthamptonshireAbout UsYusen Logistics is working to become the worlds preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and...

  • Project Co Ordinator

    6 months ago


    Northampton, United Kingdom Jumar Solutions Full time

    **Project Co Ordinator / PMO (CRM, Change Management, BA)**: **Project Coordinator (PMO)** An accomplished, UK based Project Co Ordinator is required for a 9 month FTC to cover maternity leave - ASAP start. The location will be Northampton/remote working - travel as required. This is a Project Co-Ordinator role working as part of a collaborative team -...