Case Officer

2 weeks ago

Leeds, United Kingdom Leeds City Council Full time

Would you like to be part of something bigger and join us in our ambition to become the Best City, working together as a Team for Leeds. Do your values match ours and do you have something to offer?

Leeds City Council delivers over 500 different services to residents and is dedicated to bringing the benefits of a prosperous, vibrant and attractive city to the people of Leeds. This is a fantastic time to join us.

**Benefits of working with us**:
We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work. You can expect great benefits whilst working for us including:

- a competitive pay progression structure including generous employer pension contributions
- flexible career paths with tailored personal and professional development
- support for you, your home and your family including personal, and financial support

**For more information about our benefits please see the **benefits section of our jobs page**.**

**Introduction to the role of the team**

The SkILs Reablement service is a short-term service responsible for supporting people in their homes, to rebuild their confidence and independence and making sure they can live safely. The team helps people to regain the ability where possible, to do everyday activities or with using equipment to help maintain their independence.

The team provides high-quality services for adults in Leeds through an plan of activities that is agreed with customers, which will promote their rights to independence, privacy, wellbeing, and choice. This is an exciting opportunity to join a busy and developing service.

Are you interested in making a difference in people’s lives while working in the health and social care sector? If yes, then we have a job for you.

**Your role**
- To identify people appropriate for the Reablement service
- To identify what support and \ or Equipment a customer will benefit from, to enable someone to remain independently at home or prevent them going to hospital.
- To liaise with other professionals within LCC and Leeds Teaching Hospital Trust and Leeds Community Health to facilitate someone’s discharge home from hospital.
- To ensure that the delivery of the service complies with Care Quality Commission requirements.
- To provide line management and guidance to Supervisors and Support Workers.
- To ensure that systems are in place to enable someone to live safely at home by undertaking risk assessments.
- Where appropriate to signpost someone to other providers or services.
- To respond to rapid changes in customer’s skills and confidence.

**What you will bring to the role**

You will be a problem solver, develop positive relationships and make sound judgements, have excellent interpersonal skills and be a natural leader.

You will be supportive and ambitious with excellent organisational skills. You will be a confident communicator with a can-do approach.

You will have excellent communication skills and be a team player. You will be motivated and a critical thinker with the ability to understand the needs of your customers.

Leeds City Council is a compassionate employer who is proud to offer the best employee experience. Our employee benefits aim to look after your health and wellbeing, your workplace and your finances. Our shared Values and behaviours help everyone to be their best.

You can read more in the following link Leeds City Council Values and Behaviours

**We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.**

**We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve. Leeds City Council is an Inclusive employer, ranked 70 on the Stonewall top 100 employers 2023 list. We are also an Age friendly employer, a Mindful employer and a Disability Confident leader.**

**This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.**

**Job purpose**:To oversee the customer journey, assessing reablement needs and developing delivery plans to exit planning. To provide line management and guidance to Supervisors and Support Workers.

**Responsibilities**
- To provide line management and supervision to SkILs supervisors.
- To provide day to day support to all SkILs Workers to ensure support with personal and practical daily living activities is delivered in a person-centred way which promotes independence.
- To case manage customers throughout the period of reablement.
- To contribute the planning of the work of the team.
- To liaise with staff in the Neighbourhood Teams.
- To monitor and respond to changes in the day-to-day ser

  • Compliments & Complaints Case Officer

    5 days ago

    Leeds, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Complaints & Compliments Case Officer to join our team, covering a wide area of Yorkshire and the North East. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of up £23,000 per annum with Company Car/Allowance along with Excellent Benefits. We...

  • Remortgage Case Worker

    4 days ago

    Leeds, United Kingdom Page Personnel - UK Full time

    A new exciting Remortgage Case Worker Position in Leeds! - Working for a reputable business with excellent prospects! **About Our Client**: Page Personnel have just registered a new exciting Permanent Remortgage Case Worker Position in Leeds! The role would be working for a reputable business that are going through significant growth and are offering...

  • Remortgage Case Worker

    4 days ago

    Leeds, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel have just registered a new exciting Permanent Remortgage Case Worker Position in Leeds! The role would be working for a reputable business that are going through significant growth and are offering excellent progression and development opportunities. **Client Details** Page Personnel have just registered a new exciting Permanent Remortgage...

  • Case Handler Support

    2 weeks ago

    Leeds, United Kingdom The Talent Crowd Full time

    Office Based This role will involve managing your own case load of complex remortgage files from start to finish with the support of the manager and wider team.

  • Case Administrator

    7 days ago

    Leeds, United Kingdom Ministry of Justice Full time

    **Case Administrator - 68094** **£19,087 - £23,182** **Leeds**: **Overview of the job** This is an administrative job within the National Probation Service. **Summary** The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes,...

  • Remortgage Case Worker

    Found in: Talent UK 2A C2 - 2 days ago

    Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Remortgage Case Worker Position in Leeds to work for a reputable law firm that have an exceptional name within their market and known for putting customer service at the forefront of everything they do!This would be an excellent opportunity for someone that is looking for that next step in their...

  • Remortgage Case Worker

    6 days ago

    Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Remortgage Case Worker Position in Leeds to work for a reputable law firm that have an exceptional name within their market and known for putting customer service at the forefront of everything they do! This would be an excellent opportunity for someone that is looking for that next step in their...

  • Remortgage Case Worker

    Found in: Whatjobs ES C2 - 2 days ago

    Leeds, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Remortgage Case Worker Position in Leeds to work for a reputable law firm that have an exceptional name within their market and known for putting customer service at the forefront of everything they do!This would be an excellent opportunity for someone that is looking for that next step in their...

  • Case Administrator

    7 days ago

    Leeds, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 255472**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Support / Case Worker - Assessing Home and

    5 days ago

    Leeds, United Kingdom Care and Repair Leeds Ltd Full time

    **Care and Repair Leeds** **Support/Case Worker - **We are seeking a compassionate, self-motivated, and proactive individual, who has excellent interpersonal and communication skills and gains satisfaction from helping others. **Position**:Support**/** Case Worker (Homeplus/Enhance services) **Location**: Leeds -Hybrid (home and office...

  • Personal Assistant

    6 days ago

    Leeds, United Kingdom Resurgence Case Management Ltd Full time

    Personal assistant required for man with cerebral palsy, who works as a freelance journalist. The role is mainly administrative, with the possibility of some daytime care support. Other PAs will provide personal cares. Initially 12 hours per week over 2-3 days depending on needs, including some weekend hours when sports reporting is needed. Rates of pay...

  • Case Administrator in Approved Premises

    7 days ago

    Leeds, United Kingdom Ministry of Justice Full time

    Salary 1 - £20,126 - £24,225 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Yorkshire and the Humber City/Town 1 - Leeds Building/Site 1 - NPS HOLBECK HOUSE LEEDS, LS12 1BS Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part...

  • Case Administrator in Approved Premises

    7 days ago

    Leeds, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 338442**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Housing Officer

    2 weeks ago

    Leeds, United Kingdom Sellick Partnership Full time

    Housing Officer Temporary on going £Our client are looking for an experienced Housing Officer to join their team. Responsibilities of the Housing Officer will include: To manage compliance with tenancy conditions, including the management of complaints and Anti-Social Behaviour, through effective case management and, organising specialist ASB support where...

  • Case Officer

    Found in: Talent UK 2 C2 - 2 weeks ago

    Leeds, United Kingdom Leeds City Council Full time

    Would you like to be part of something bigger and join us in our ambition to become the Best City, working together as a Team for Leeds. Do your values match ours and do you have something to offer? Leeds City Council delivers over 500 different services to residents and is dedicated to bringing the benefits of a prosperous, vibrant and attractive city to...

  • Legal Officer

    2 days ago

    Leeds, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 326003**Salary**: - £32,827 - £35,678- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer- MoJ Grade HEO**Contract type**: - Permanent**Type of role**: - Legal Services**Working pattern**: - Full-time**Number of jobs available**: -...

  • Project Officer

    4 days ago

    Leeds, United Kingdom West Yorkshire Combined Authority Full time

    **Project Officer**: **£34,242 pa | Grade 6 |** **Leeds** - Do you want to work for an organisation that **values you as an individual?**: - An organisation that will **support your professional development**? - What about an organisation that has **Equality, Diversity and Inclusion at the heart of everything** that it does? - How about an organisation...

  • Tribunal Caseworker/legal Officer Employment

    7 days ago

    Leeds, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 338516**Salary**: - £32,827 - £35,678- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer- HEO**Contract type**: - Permanent**Type of role**: - Legal Services**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the...

  • Trainee Case Management Systems Developer

    1 week ago

    Leeds, United Kingdom Interface Recruitment UK Full time

    Education Requirements - Graduate Calibre Industry - Professional Services Job Location - 423 Kirkstall Road, Leeds, LS4 2EW Work Hours - Flexibility required between 7 - 7 Job Purpose To analyse, build, configure, test, deploy, and support fit-for-purpose changes to the business’ case management system, to specified requirements, deadlines...

  • Office Assistant

    6 days ago

    Leeds, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Office Assistant** **Leeds City Centre** **Temporary Ongoing** **Full time Monday - Friday** **£11.00ph** !Immediate start! Our client is a successful Legal firm based in Leeds city centre who are looking for an office assistant to support with the increasing workload. **Responsibilities**: - Provide general admin duties-...