Front of House Operative

**_Join us and help deliver the exceptional, every day._**

**Job Overview**

Mitie has a great opportunity to join our brilliant Front of House team on a client site in the Reading area. if you love working in customer service and have a great security mindset then this role could be for you.
- To join a successful team in delivering exceptional customer service to our client across multiple areas.
- To support the Service Level Agreement by ensuring that all Site requirements are carried out effectively.
- To ensure all customer requests are dealt with efficiently and effectively.
- The role is paramount to the security and safety of the site, working to deliver task specific instructions accurately and consistently either in one location or across a range of locations.
- Ensuring that the area of responsibility is always compliant with site rules, escalating issues or non-compliances accurately and in line with procedures.
- Employees will be expected to perform a range of reception and administrative duties across the site, with the opportunity to develop area specialisms or work across a range of general service areas.
- To provide support to other service lines where possible.

**What we are looking for**.
- Customer focused with the ability to build positive relationships.
- Enthusiastic and conscientious approach to all Site Support related tasks.
- Clear, strong, and confident communication skills.
- Either hold a current SIA licence or be willing to obtain a new licence with our support.
- Self-motivated and driven.
- willingness to learn multiple roles.
- Ability to work in a team and on your own.
- (optional) Computer literate (Word, Excel, Outlook E-mail).
- Willing to gain DV clearance.

**Salary**: £26,546.00 per annum

Due to site requirements all applicants must have a valid British passport.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

**Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.**

**Join our Mitie Team.**

**_ Together our diversity makes us stronger._