Contact Centre Agent

2 weeks ago


East Grinstead, United Kingdom Clearwater People Solutions Ltd Full time

This is a fantastic opportunity as a Contact Centre Agent to join the UKs leading leisure and outdoors pursuits brand who are driven in delivering an excellent service to all members.

As part of the Membership Services team, you will have a in depth knowledge of the brands products to ensure you are giving accurate and helpful advice to all inbound enquiries made by telephone or online.

**Multiple Positions Available - Be part of an Excellent Brand - Team Training**

**Responsibilities for the Contact Centre Agent**:

- Engage all members and non-members in the services the brand offers, including travel and insurance and also have confidence when talking about special offers
- Develop product knowledge through training and confidently discuss these with members
- Build relationships with members through high level customer service and give strategic advice to potential new members and be passionate about why I is amazing to be a member at this brand.

**Key experience required for the Contact Centre Agent**:

- Excellent telephone manor and experience working in a busy call/ contact centre environment
- Good verbal and written communication and be adaptable to the person with the enquiry
- Demonstrate empathy when dealing sensitive situations over the phone and be able to resolve issues
- An interest in travel and tourism is preferred



  • Norwich, East Anglia, United Kingdom Anglian Home Improvements Full time

    At Anglian Home Improvements we are looking for Contract Centre Support Agent to support our Contact Centre based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally. You can get further details about the nature of...


  • East Grinstead, United Kingdom CareerBliss Full time

    15 Month ApprenticeshipWe are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us!Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3 month end placement assessment), you will promote and sell a range of Club...


  • East Grinstead, United Kingdom Blue Octopus Recruitment Ltd Full time

    15 Month ApprenticeshipWe are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us!Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3 month end placement assessment), you will promote and sell a range of Club...


  • East Grinstead, United Kingdom Blue Octopus Recruitment Ltd Full time

    15 Month ApprenticeshipWe are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us!Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3 month end placement assessment), you will promote and sell a range of Club...


  • East Grinstead, United Kingdom Blue Octopus Recruitment Ltd Full time

    15 Month ApprenticeshipWe are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us!Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3 month end placement assessment), you will promote and sell a range of Club...


  • East Grinstead, United Kingdom Blue Octopus Recruitment Ltd Full time

    15 Month ApprenticeshipWe are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us!Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3 month end placement assessment), you will promote and sell a range of Club...


  • East Grinstead, South East, United Kingdom Blue Octopus Recruitment Ltd Full time

    15 Month ApprenticeshipIf you are considering sending an application, make sure to hit the apply button below after reading through the entire description.We are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us!Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme...


  • East Grinstead, West Sussex, United Kingdom Blue Octopus Recruitment Ltd Full time

    15 Month Apprenticeship If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. We are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us! Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship...

  • Apprentice Customer Contact Agent x 6

    Found in: Jooble UK C2 - 7 minutes ago


    East Grinstead, West Sussex, United Kingdom Blue Octopus Recruitment Ltd Full time

    15 Month Apprenticeship If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. We are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us! Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship...

  • Call Centre Agent

    4 days ago


    Newcastle Upon Tyne, North East, United Kingdom Verisure Full time

    Call Centre AgentNewcastle, NE12 8BUSalary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonusWorking Hours: 37.5 hours per weekShift Patterns: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off)Holidays: 29 days holidays (increases to 31 days after 12 months service) including bank...


  • Norwich, East Anglia, United Kingdom Anglian Home Improvements Full time

    Join Our Dynamic Team as a Contact Centre Team Manager!Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.Are you a skilled leader with a passion for driving success in a fast-paced environment? We are seeking a talented Contact Centre Team Manager to lead our team to new heights! If you...


  • Derby, East Midlands, United Kingdom KM Education Recruitment Ltd Full time

    KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Job Title:Contact Centre Tutor/TrainerLocation:RemoteSalary:£30,000Type:Full Time, PermanentEssential Criteria:Must hold a Teaching qualification at...


  • Ringwood, Hampshire, South East, United Kingdom The Recruitment Co. Full time

    Job Title: Contact Centre Consultant You could be just the right applicant for this job Read all associated information and make sure to apply.Salary: £23,795.20 (OTE £26,195)Location: Ringwood. Training sessions may be conducted off site.Hours: 40 paid hours per week.Shifts: A rota is supplied every two weeks with your working hours. Typical working hours...


  • East Grinstead, West Sussex, United Kingdom Blue Octopus Recruitment Ltd Full time

    15 Month Apprenticeship We are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us! Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3 month end placement assessment), you will promote and sell a range of Club...

  • Apprentice Customer Contact Agent x 6

    Found in: Jooble UK C2 - 1 week ago


    East Grinstead, West Sussex, United Kingdom Blue Octopus Recruitment Ltd Full time

    15 Month Apprenticeship We are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us! Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3 month end placement assessment), you will promote and sell a range of Club...

  • Site Agent

    7 days ago


    East Riding of Yorkshire, United Kingdom Anderselite Full time

    **Sector**: Rail, Civil Engineering - **Contact**: Joanna Gutkowska - **Contact Phone**: 01132 420303 - **Expiry Date**: 28 February 2023 - **Job Ref**: 396294JGA Due to an increase in work and new contract awards, our client, a leading contractor operating within the rail industry is seeking to employ a Site Agent (or a Sub Agent who is ready to step...

  • Contact Supervisor

    5 days ago


    East London, United Kingdom TEMP A STOR LIMITED Full time

    As a Contact Supervisor, you will work as part of a team, providing supervised contact to looked after children and their families, contact can be centre based or community based) and is specifically targeted to families with complex needs, within a diverse local community. **MAIN PURPOSE OF THE JOB** 1. To provide a high quality, child focused and safe...

  • Football Agent

    Found in: Whatjobs ES C2 - 4 days ago


    South East, United Kingdom Alexander Fisher Recruitment Full time

    Football Agent - Women's & Men's GameFull or Part-Time - Hybrid but South of England BasedOur Client, a Sports Agency working within the Men’s and Women’s game is looking for a Football Agent to work alongside their Head of Football. This is an amazing opportunity for someone who is passionate about the Beautiful Game and who has the experience and...


  • Buckingham, Buckinghamshire, South East, United Kingdom Dekra Automotive Ltd Full time

    Customer Contact Advisor - Porsche Experience CentreLocation: Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR)If you think you are the right match for the following opportunity, apply after reading the complete description.Salary: £23.5K per annum, increased to £25K on successful completion of probation + Potential Annual...

  • Agent / Engineer

    1 week ago


    East Kilbride, United Kingdom Contract Scotland Full time

    Are you a skilled Site Agent or Site Engineer with experience in the rail sector, based in East Kilbride? Would you like to join a privately owned company that values its staff and invests heavily in their development? If so, we want to hear from you! Our client, a prestigious Civil Engineering Contractor in East Kilbride, is seeking both a Site Agent and...