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Travel Consultant

9 months ago

Aberdeen, United Kingdom Northern Marine Group Full time

**The Travel Consultant role is a customer-facing position, coordinating quality provision of a fully comprehensive travel service. A Travel Consultant uses a variety of communication methods and technologies to provide guidance and support to clients to ensure the smooth running of their day-to-day travel requirements.**:
**Key Responsibilities**:

- Coordinate fully comprehensive travel provision from door-to-door including flights, accommodation, car hire, visa and travel restrictions support, and other land arrangements
- Adapt to a variety of clients and their travel policies, preferences, and expectations
- Proactively suggest creative options, routes, or other travel solutions to save customers money or improve the traveller experience
- Daily oversight of disruptions and upcoming or completed bookings through an internal messaging centre
- Manage and make bookings through preferred channels, including NDC
- Continuous learning & development to stay ahead of the constantly changing business travel environment
- Flexibility to work in all aspects of the role, taking on tasks as dictated by business.

**Essential**
- Exceptional customer service skills
- Excellent attention to detail
- GDS experience
- Marine and Offshore experience is beneficial but not essential

Closing date: