Freight Customer Services Supervisor
4 weeks ago
Customer lead role who will specialise in working very closely with the Charter and Import/Export Operations teams to manage accounts, dealing with customers to maintain and build on relationships.
**Client Details**
My Client is a Logistics world leading specialist in Manchester when it comes to delivering effective and efficient Road Freight services across the UK and its global partners. They are well established and respected amongst the freight industry with involvementsin eco friendly and renewable technology optimisation.
**Description**
The Ideal Customer Service Supervisor who will report into the Branch Manager will be completing the following tasks and responsibilities:
- Supervising and managing the customer team to increase performance and efficiency
- Quality checks on customer documentation and manual bookings
- Maintain account relations and delivering high quality customer care
- Raising spot quotes for customers
- Telephone sales
- Report, KPI creation and monitoring
- Commute to Manchester
**Profile**
The Ideal Customer Service Supervisor will have the following skills and attributes:
- Experience in European Road Freight (Desired)
- Analytical and Organised
- Great Communication skills
- Attention to detail
- Ability to work and manage a team
- Commute to Manchester
**Job Offer**
**Benefits**:
- Salary £32,000 - 38,000
- Bonus
- Company Pension
- Parking
- Cycle to work
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