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Night Porter

6 months ago

Exeter, United Kingdom Saint George and Dragon Inn Full time

'''Job Summary:'''
We are seeking a reliable and friendly Porter to join our team at a hotel. As a Porter, you will play a crucial role in ensuring a positive guest experience by providing exceptional customer service and maintaining a clean and welcoming environment.

'''Responsibilities:'''
- Maintain cleanliness and orderliness of the lobby, entrance, and other public areas
- Respond promptly to guest requests and inquiries, providing accurate information and resolving any issues or complaints
- Cleaning duties in general pub/restaurant/kitchen areas
- Minor handyman work
- Collaborate with other hotel staff to ensure seamless guest experiences

'''Requirements:'''
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent phone etiquette and communication skills
- Strong guest service orientation with a friendly and professional demeanor
- Knowledge of hotel operations and amenities is preferred
- Physical stamina to stand, walk, lift, and carry heavy items as required
- Availability to work flexible hours, including weekends and holidays

**Job Types**: Part-time, Permanent

**Salary**: From £10.92 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee stock ownership plan
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Night shift
- Weekend availability

Work Location: In person