Receptionist
6 months ago
Mildmay Oaks is a low secure and locked rehabilitation service for men with learning disability and autism spectrum disorder, and for women with learning disability.
Working as an integral member of the Operations Directorate to oversee and provide a confidential, professional and quality reception service and administrative assistance
Ensuring that correct security procedures are maintained
Adhering to Health & Safety policies and procedures at all times.
Participating in the rota to cover reception between the hours of 07:00 - 21:30, 7 days a week and including Bank Holidays
Managing the reception office for the duration of the shift and ensuring that only authorised personnel are given access
Greeting, receiving and processing all enquiries and visitors courteously, quickly and efficiently, and ensuring a high standard of tidiness in reception area
Ensuring visiting customers, referrers, patients, relatives, visiting professionals and general visitors are welcomed, looked after and passed on in a caring, efficient and professional manner.
Ensuring that all visitors are made aware prohibited items when accessing Mildmay Oaks site
Taking responsibility for ensuring all visitors to Mildmay Oaks are issued with appropriate security/ID badges
Managing the central operation of the internal and external paging systems and ensuring the mobile telephone for the On-Call Nurse is available as required
Liaising with Emergency Services if and when required
Management of the Hospital's taxi ordering requirements
Franking and sending outgoing mail on a daily basis, mailing records as appropriate
Sorting and distribution of incoming mail
Taking copies of various documents as and when required, collating and photocopying of reports where necessary
Part Time
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