Head Housekeeper

3 weeks ago

Chester, United Kingdom HSG Facilities Management ltd Full time

**Responsibilities**:

- Analyse guest data to plan resources and materials required to meet operational requirements.
- Maintain a strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
- Provide excellent guest service, including VIP and other special requirements.
- Identify ways to improve guest satisfaction.
- Adhere to H&S policy, ensuring that all staff have been trained in the related RAMS, manual handling and COSHH.
- Ensure that all appliances and storage areas are safe in accordance with regulations.
- Recruit, train, manage and monitor team performance daily/weekly.
- Manage stock control and the maintenance of equipment efficiently.
- Perform routine inspections of all check-out rooms and spot checks of all occupied rooms.
- Deliver and exceed financial targets.
- Manage expenditure and payroll to ensure budgets are adhered to.
- Participate in training to improve skills and performance.
- Solve routine challenges that occur on the job.

**What we are looking for from you**:
Previous experience of working as a Head or Deputy Head Housekeeper.

Can deliver a consistent level of service in a challenging environment and want to join a business that offers exceptional development and potential to progress.

**Salary**: £25,000.00 per year

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Chester, CH1 6NE: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Housekeeping Management: 1 year (preferred)

Work Location: One location

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