Customer Service Specialist

1 week ago


Glasgow, United Kingdom CCA Recruitment Group Full time

**Customer Service Specialist**

We have an amazing and exciting new opportunity available with our healthcare client, we are looking for individuals who are passionate and want to help and make a difference to customers and their healthcare needs. You must have excellent attention to detail, problem solving and confident communications skills to be able to help our customers quickly and resolve any issues or queries, leaving a lasting impression to make their journey satisfactory.
- Salary - £20,487 (£10.51ph), plus bonus opportunity
- 37.5hrs per week
- Shifts between Monday to Friday 8am - 6pm and 1 in 4 Saturdays 9am - 12pm
- You will be based just outside of Glasgow (Queenslie Industrial Estate)
- Hybrid working - once full training has been provided and completed
- Permanent
- Benefits: all employees will receive a comprehensive benefits package including 28 days holiday (plus bank holidays), private health care, pension, profit related pay, company share scheme, free parking (although we are also on a bus route) and many other flexible benefits including gym membership, discount vouchers and bike to work scheme._

To be considered for this role you must have real attention to deal, empathy and have great communication skills as you will be assisting our customers with issues relating to their hearing devices.

This would be a great position for someone who is looking for a little more variation and finding a rewarding new position to make a difference in customers lives. Interviews will begin from 04thJanuary, and these roles will fill up fast so be sure to act quickly.

**Make sure you send us a copy of your updated CV and we will be in touch if you are successful We look forward to hearing from you soon.**

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
- Disclaimer_
- CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 24 months inactivity your CV will be deleted permanently from our database._

**Job Types**: Full-time, Permanent

Pay: £10.51 per hour

**Benefits**:

- Casual dress
- Company events
- Free parking
- Gym membership
- On-site parking
- Private dental insurance
- Private medical insurance
- Wellness programme
- Work from home

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Work Location: Hybrid remote in Glasgow



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