See more Collapse

Bilingual E-commerce Customer Service Advisor

2 months ago

Warrington, United Kingdom Pybus Recruitment Full time

**Job Details**:

- ** Job Title: E-commerce Customer Service Advisors - Bilingual - Fluent in German and English**:

- ** Location: Warrington, WA1 4RW.**:

- ** Salary: Between £24,000 - £27,000 (depending on experience) + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.**:

- Role is Full Time and Permanent and will be working **Monday to Friday **and will be shifted between the hours of 8.00 am - 8.00 pm, so could be a mixture of some 8.00 am - 4.30 pm some 11.30 am - 8.00 pm, or other shifts in between these hours.

Our client is an independent car dealer group that operates a network of 61 car dealership sites in the UK and the channel islands. They are one of the Top 25 Sunday Times best big companies to work for.

Our client is actively looking for a Bilingual E-commerce Customer Service Advisors with a passion for providing excellent service to their e-commerce team as part of their Parts Plus Distribution Centre in Warrington.

**Position Overview**:

- Your primary role will be to deliver first-class customer service to current, prospective, and new customers via all forms of online customer engagement.
- You will enjoy working closely with key members of the e-commerce and operations teams in a rapidly growing business unit covering continental European regions including Germany.

**Our client is currently looking for people with the following language skills**:

- Fluent in English and German - speaking, reading and writing

**Role & Responsibilities**:

- Resolving customer queries received through our client's European eBay, Amazon, and e-commerce webshops.
- Resolving and processing returns, exchanges, and discrepancies in a timely manner.
- Communicate with couriers with outbound/lost/damaged in-transit shipments.
- Coordinate orders on internal/external systems.
- Coordinate with external e-commerce partners.

**Attributes**:

- Fluent in German as well as English.
- Computer Skills - Microsoft Outlook and Excel, Zendesk, eBay, and Amazon Seller Central experience desired but not essential.
- Excellent customer service skills.
- Excellent attention to detail.
- Ability to prioritize, multitask and react quickly to urgent inquiries.
- Ability to communicate well with all internal departments.
- Confidence to speak to a wide range of customers.
- An interest or knowledge of vehicle car parts is desired.
- Technical experience with e-commerce platforms. (desired but not essential)
- Industry-leading package.
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
- Pension Scheme & Life Assurance.
- company vehicle purchase scheme.
- Discount on Service, Bodyshop, and Parts.
- 1 day each year to volunteer for a charity of your choice.
- Cycle to work purchase scheme.
- Access to the Perks at Work discount website.

We have other current jobs related to this field that you can find below

  • E-commerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **E-commerce Customer Service Advisor (Bilingual - German and English)** **Job Title: E-commerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Warrington, WA1 4RW.** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and will be...

  • Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Ecommerce Customer Service Advisor (Bilingual - German and English)** **Job Title: Ecommerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Warrington, WA1 4RW.** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and will be...

  • E-commerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: E-commerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Warrington, WA1 4RW.** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits** The role is Full Time and Permanent and will be working **Monday to Friday **and will be shifted between the hours of 8.00...

  • Ecommerce Customer Service Advisor

    4 weeks ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: E-commerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Warrington, WA1 4RW.** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and will be working **Monday to Friday **and will be shifted between the hours of...

  • German Speaking Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: Ecommerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Warrington, WA1 4RW.** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and will be working **Monday to Friday **and will be shifted between the hours of 8.00...

  • German Speaking Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: German Speaking E-commerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Woolston, Warrington, WA1 4RW - role is based from their site in Woolston Monday to Friday** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent...

  • German Speaking Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: German Speaking Ecommerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Woolston, Warrington, WA1 4RW - role is based from their site in Woolston Monday to Friday** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and...

  • German Speaking Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: German Speaking Ecommerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Woolston, Warrington, WA1 4RW - role is based from their site in Woolston Monday to Friday** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and...

  • E-commerce Listing Specialist

    2 months ago

    Warrington, United Kingdom St. Rocco's Hospice Full time

    **Are you passionate about E-Commerce and St Rocco's Hospice? We're looking for a talented individual to join our team and help us to maintain our 100% positive eBay feedback **whilst raising funds for the Hospice!** **Salary: £10,835 (to be reviewed April 1st)** **Working hours: 20 hours per week.** **You will be responsible for researching, processing...

  • E-commerce Assistant

    2 months ago

    Warrington, United Kingdom Buydefinition Limited Full time

    **Primary duties of this role include**: - Supporting with the creation of new products - Platform product marketing - Statistical analysis **Desirable Skills / Experience**: - Experience in a similar role - Excellent writing skills, both short and long form. - Ability to turn technical information into clear and engaging copy. Meeting digital and...

  • Uk Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom TrustFord Full time

    Department: - Parts**Location**: - WarringtonSalary Range: - Hourly rate from £10.90, plus 33 days holiday, Life Assurance and other great Company benefitsContract Type: - Permanent We are looking for a eCommerce Customer Service Advisors with a passion for providing excellent service to our ecommerce team. Your primary role will be to deliver...

  • French speaking Customer Service Advisor

    3 months ago

    Warrington, United Kingdom French Selection Full time

    FRENCH SELECTION (FS)French speaking Customer Service AdvisorLocation: WarringtonHybrid working after probationSalary: circa £26,000 per annumRef: 8134FCSTo apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8134FCSThe Company:A well-established designer and manufacturer who operates...

  • German Speaking Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom TrustFord Full time

    Department: - Parts**Location**: - WarringtonSalary Range: - Hourly rate from £10.90, plus 33 days holiday, Life Assurance and other great Company benefitsContract Type: - Permanent We are looking for a German speaking eCommerce Customer Service Advisor with a passion for providing excellent service to our ecommerce team. Your primary role will be to...

  • German Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom TrustFord Full time

    Department: - Parts**Location**: - WarringtonSalary Range: - Competitive Salary plus 33 days holiday, Life Assurance and other great Company benefitsContract Type: - Permanent **We enjoy working together and can always rely on each other’s support.** We like the people we work with and respect how good they are at their jobs. We’re all part of a...

  • Inbound Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Tata Consultancy Services Full time

    '**Job description** Job Details**:Customer Service Advisor** **Start date: January 30th** **Yearly Salary: £22,700 will increase to £25,000 from April (plus commission) FULL TIME - PERMANENT** **Inbound customer service advisor working within one of the UK’s largest utilities providers, in Warrington, Cheshire.** - **Duration**:Full-time, permanent...

  • Customer Service Representative

    2 months ago

    Warrington, United Kingdom Fox Group International Full time

    A fantastic opportunity to join our growing Customer Service team as a Customer Service Advisor (6 month FTC with the potential to turn into a permanent position) at Fox Group. Fox Group International are one of the leading providers of aesthetic, cosmetic and pharmaceuticals products. We are a beauty & aesthetic business that have disrupted the market with...

  • Customer Service Advisor Apprenticeship

    3 months ago

    Warrington, United Kingdom Rybrook Volvo Full time

    **The Role of a Customer Service Advisor**: As a Customer Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves: - Interpreting customer concerns and liaising with technicians - Booking vehicle services -...

  • Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Exertis Full time

    **Company**:Certas Energy**Req ID**:7066**Salary**:DOE**Location**:Warrington, GB, WA3 6XG**Contract Type**:Permanent**Date Posted**:3 Apr 2024**Description**: **Customer Service Advisor** **We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.** - Working as part of the...

  • Customer Service Advisor

    2 months ago

    Warrington, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn up to £22,464 Per Annum. **Customer Service Advisor benefits: ** - Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790.00 per annum. - 25 days standard...

  • Customer Service Advisor

    4 weeks ago

    Warrington, United Kingdom Morgan Ryder Full time

    CUSTOMER SERVICE ADVISOR Hybrid working 2 days at home 3 in the Warrington office Generous holiday allowance, Pension, Private health care, Flexible working hours Monday - Friday *** We require a highly motivated Customer Service Advisor to provide first class customer service and support to an established client base. Working for a...