German Speaking Ecommerce Customer Service Advisor

2 months ago

Warrington, United Kingdom Pybus Recruitment Full time

**Job Title: Ecommerce Customer Service Advisor - Bilingual - Fluent in German and English**

**Location: Warrington, WA1 4RW.**

**Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.**

The role is Full Time and Permanent and will be working
**Monday to Friday **and will be shifted between the hours of 8.00 am - 8.00 pm, so could be a mixture of some 8.00 am - 4.30 pm some 11.30 am - 8.00 pm, or other shifts in between these hours.

Our client is an independent car dealer group that operates a network of 61 car dealership sites in the UK and the channel islands. They are one of the Top 25 Sunday Times best big companies to work for.

Our client is actively looking for Bilingual Ecommerce Customer Service Advisors with a passion for providing excellent service to their e-commerce team as part of their Parts Plus Distribution Centre in Warrington.

Your primary role will be to deliver first-class customer service to current, prospective, and new customers via all forms of online customer engagement. You will enjoy working closely with key members of the e-commerce and operations teams in a rapidly growing business unit covering continental European regions including Germany.

**Our client is currently looking for people with the following language skills**:

- Fluent in English and German - speaking, reading, and writing.

**Role & Responsibilities**:

- Resolving customer queries received through our client's European eBay, Amazon, and e-commerce webshops.
- Resolving and processing returns, exchanges, and discrepancies in a timely manner.
- Communicate with couriers with outbound/lost/damaged in-transit shipments.
- Coordinate orders on internal/external systems.
- Coordinate with external e-commerce partners.

**Attributes**:

- Fluent in German as well as English.
- Computer Skills - Microsoft Outlook and Excel, Zendesk, eBay, and Amazon Seller Central experience desired but not essential.
- Excellent customer service skills.
- Excellent attention to detail.
- Ability to prioritize, multitask and react quickly to urgent inquiries.
- Ability to communicate well with all internal departments.
- Confidence to speak to a wide range of customers.
- An interest or knowledge of vehicle car parts is desired.
- Technical experience with e-commerce platforms (desired but not essential).
- Industry-leading package.
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
- Pension Scheme & Life Assurance.
- company vehicle purchase scheme.
- Discount on Service, Bodyshop, and Parts.
- 1 day each year to volunteer for a charity of your choice.
- Cycle to work purchase scheme.
- Access to the Perks at Work discount website.

  • German Speaking Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom TrustFord Full time

    Department: - Parts**Location**: - WarringtonSalary Range: - Hourly rate from £10.90, plus 33 days holiday, Life Assurance and other great Company benefitsContract Type: - Permanent We are looking for a German speaking eCommerce Customer Service Advisor with a passion for providing excellent service to our ecommerce team. Your primary role will be to...

  • German Speaking Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: German Speaking Ecommerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Woolston, Warrington, WA1 4RW - role is based from their site in Woolston Monday to Friday** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and...

  • German Speaking Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: German Speaking Ecommerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Woolston, Warrington, WA1 4RW - role is based from their site in Woolston Monday to Friday** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and...

  • German Speaking Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: German Speaking E-commerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Woolston, Warrington, WA1 4RW - role is based from their site in Woolston Monday to Friday** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent...

  • German Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom TrustFord Full time

    Department: - Parts**Location**: - WarringtonSalary Range: - Competitive Salary plus 33 days holiday, Life Assurance and other great Company benefitsContract Type: - Permanent **We enjoy working together and can always rely on each other’s support.** We like the people we work with and respect how good they are at their jobs. We’re all part of a...

  • Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Ecommerce Customer Service Advisor (Bilingual - German and English)** **Job Title: Ecommerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Warrington, WA1 4RW.** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and will be...

  • Uk Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom TrustFord Full time

    Department: - Parts**Location**: - WarringtonSalary Range: - Hourly rate from £10.90, plus 33 days holiday, Life Assurance and other great Company benefitsContract Type: - Permanent We are looking for a eCommerce Customer Service Advisors with a passion for providing excellent service to our ecommerce team. Your primary role will be to deliver...

  • Ecommerce Customer Service Advisor

    4 weeks ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: E-commerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Warrington, WA1 4RW.** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and will be working **Monday to Friday **and will be shifted between the hours of...

  • E-commerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **Job Title: E-commerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Warrington, WA1 4RW.** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits** The role is Full Time and Permanent and will be working **Monday to Friday **and will be shifted between the hours of 8.00...

  • French speaking Customer Service Advisor

    3 months ago

    Warrington, United Kingdom French Selection Full time

    FRENCH SELECTION (FS)French speaking Customer Service AdvisorLocation: WarringtonHybrid working after probationSalary: circa £26,000 per annumRef: 8134FCSTo apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8134FCSThe Company:A well-established designer and manufacturer who operates...

  • E-commerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Pybus Recruitment Full time

    **E-commerce Customer Service Advisor (Bilingual - German and English)** **Job Title: E-commerce Customer Service Advisor - Bilingual - Fluent in German and English** **Location: Warrington, WA1 4RW.** **Salary: £27,000 + plus 33 days holiday, Life Assurance, pension, and other great Company benefits.** The role is Full Time and Permanent and will be...

  • German Speaking Customer Service Agent

    2 months ago

    Warrington, United Kingdom Flex Full time

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...

  • French Speaking Customer Service Advisor

    2 months ago

    Warrington, United Kingdom French Selection UK Ltd Full time

    FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Warrington Hybrid working after probation **Salary**: circa £26,000 per annum Ref: 8134FCS A well-established designer and manufacturer who operates across five continents. Main duties: To provide excellent business-to-business customer service and administrative support. The...

  • Customer Service Advisor

    3 weeks ago

    Warrington, United Kingdom Uniting People Full time

    _**Customer Service Advisor**_ **As a Customer Service Advisor**: - You will be speaking to customers daily - Helping them with any issues they may have and aiming to resolve as quickly as possible - Taking payments or setting up direct debits - Finding the correct product or service for the customer - Working towards KPI's - No sales targets! - **The...

  • French speaking Customer Service Advisor

    1 month ago

    Warrington, Cheshire, United Kingdom French Selection UK Full time €26,000

    FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Warrington Hybrid working after probation Salary: circa £26,000 per annum Ref: 8134FCS To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8134FCS The Company: A well-established designer and manufacturer...

  • French speaking Customer Service Advisor

    4 weeks ago

    Warrington, Cheshire, United Kingdom French Selection UK Full time €26,000

    FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Warrington Hybrid working after probation Salary: circa £26,000 per annum Ref: 8134FCS To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8134FCS The Company: A well-established designer and manufacturer...

  • Ecommerce Customer Service Advisor

    2 months ago

    Warrington, United Kingdom TrustFord Full time

    Department: - Parts**Location**: - WarringtonSalary Range: - Competitive Salary plus 33 days holiday, Life Assurance and other great Company benefitsContract Type: - Permanent **We love what we do, we’re proud of our brand and excited for the future.** TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the...

  • Customer Service Advisor

    2 months ago

    Warrington, United Kingdom Uniting People Full time

    **Customer Service Advisor - Monday to Friday** **£22,672 + Bonus** **Warrington - WA4** - The office is located walking distance from bus stops, both Warrington train stations and also offers free on-site parking._ **As a Customer Service Advisor**: - You will be speaking to customers daily - Helping them with any issues they may have and aiming to...

  • French speaking Customer Service Advisor

    4 weeks ago

    Warrington, Cheshire, United Kingdom French Selection UK Full time

    FRENCH SELECTION (FS)French speaking Customer Service AdvisorLocation: WarringtonHybrid working after probationSalary: circa £26,000 per annumRef: 8134FCSTo apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8134FCSThe Company:A well-established designer and manufacturer who operates...

  • French speaking Customer Service Advisor

    3 months ago

    Warrington, Cheshire, United Kingdom French Selection UK Full time

    FRENCH SELECTION (FS)French speaking Customer Service AdvisorLocation: WarringtonHybrid working after probationSalary: circa £26,000 per annumRef: 8134FCSTo apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8134FCSThe Company:A well-established designer and manufacturer who operates...