Spa Host

Job Advert

**Spa Host**

**Full Time - 40hrs per week** include weekends on a rota basis**

**Salary of up to £23,920 per annum (plus service charge)**

**_
Who we are:_**

Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages and award winning Samuel’s Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts and café, and last but by no means least the Swinton cookery school.

As part of our C.A.S.T.L.E commitments, environment and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members.

We are recruiting for the position of a part time Spa Host in our luxury Spa at Swinton Park.

This is a fantastic opportunity to be part of our great company. If you feel you have the necessary skills and the desire to succeed then please apply.

**Duties include**
- Welcoming spa visitors and guests in a friendly, timely and efficient manner.
- Preparing accurate accounts and guest billing process.
- Maintaining strict and controlled cash handling procedures on reception.
- Handling enquiries and bookings when the reservations office is closed.
- Taking and serving food and drink orders.
- Maximising sales opportunities and delivering consistently high levels of service
- Keeping up to date with tariffs, prices and special offers to provide accurate information to guests.
- Pool plant maintenance (for which full training will be given).

**We are looking for**:

- Strong team players willing to take direction
- A passion for excellent customer service and an eye for detail
- An ability to work well under pressure
- Great personal presentation and pride in your appearance
- Good spoken English
- The enthusiasm to learn and grow within our company
- Excellent interpersonal and communication skills
- Previous experience in a similar operation is preferable but not essential
- Good attention to detail

**Package description**
- Quarterly service charge
- 30 days annual leave including bank holidays, increasing with service
- Summer party, Christmas Party, Long Service Awards
- Eligible team members will benefit from a NEST pension scheme
- Use of the Country Club & Spa*
- 50% discount on food & beverage (including cookery school) and spa treatments/ packages within the hotel and Country Club & Spa for yourself and up to three guests*
- £75 room rate for yourself, friends & family*
- 15% discount for food & beverage or spa for family and friends*
- 15% off Swinton Estate voucher purchases*
- Refer a friend scheme up to £500.00 for a full-time member of staff
- Access to discounts, cinema tickets, days out and much more with Hospitality Rewards
- Complimentary meal when on duty
- Employee of the month awards
- Full Uniform
- Learning and Development opportunities to grow and progress through our business- T’s & C’s apply