Spa Receptionist

**Spa Receptionist**

**Full Time 40 hours per week, working 5 days over 7 (to include weekends on a rota basis)**

**Up to £23,920 per annum**

**Plus,** **on top of your salary you can** **earn up to £400 service charge per quarter**

**(based on eligibility)**

**_
Who we are:_**

Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, two holiday cottages and award winning Samuel’s Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts and café, and last but by no means least the Swinton cookery school.

As part of our C.A.S.T.L.E commitments, environment and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members.

We are recruiting for the position of Full Time Spa Receptionist in our luxury Spa at Swinton Park.

This is a fantastic opportunity to be part of our great company. If you feel you have the necessary skills and the desire to succeed then please apply.

**_
The Role: As Spa Receptionist you will:_**
- Greet guests on arrival to the spa
- Be the first point of contact for guests
- Check guests in to the spa and provide tours if necessary
- Preparation for spa days (towels, robes, bands ect)
- Work alongside spa hosts to ensure all guests are happy
- The role will also include some time in the estate shop

**We are looking for**:

- A strong team player
- Previous experience working in a similar receptionist role
- Flexibility as you would be required to work weekends and shift patterns
- Experience of using premier software booking system and reslynx booking system
- The ability to deliver excellent customer service
- The ability to work well under pressure
- Great personal presentation and pride in your appearance
- Excellent spoken English

**_
Package description_**
- Service charge
- 30 days annual leave (pro rata for PT employees) including bank holidays, increasing with service
- Summer party, Christmas Party, Long Service Awards
- Eligible team members will benefit from a NEST pension scheme
- Use of the Country Club & Spa*
- 50% discount on food & beverage (including cookery school) and spa treatments/ packages within the hotel and Country Club & Spa for yourself and guests*
- £75 room rate for yourself, friends & family*
- 15% discount for food & beverage or spa for family and friends*
- 15% off Swinton Estate voucher purchases*
- Refer a friend scheme up to £500.00 for a full-time member of staff
- Access to discounts, cinema tickets, days out and much more with Hospitality Rewards
- Complimentary meal when on duty
- Employee of the month awards
- Full Uniform
- Learning and Development opportunities to grow and progress through our business- T’s & C’s apply