Spa Host

Job Advert

**Spa Host**

**Part time (16 hours per week) include weekends on a rota basis**

**Salary of up to £11 per hour (plus service charge)**

**_
Who we are:_**

Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages and award winning Samuel’s Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts and café, and last but by no means least the Swinton cookery school.

We are recruiting for the position of a part time Spa Host in our luxury Spa at Swinton Park.

This is a fantastic opportunity to be part of our great company. If you feel you have the necessary skills and the desire to succeed then please apply.

**Duties include**
- Welcoming spa visitors and guests in a friendly, timely and efficient manner.
- Preparing accurate accounts and guest billing process.
- Maintaining strict and controlled cash handling procedures on reception.
- Handling enquiries and bookings when the reservations office is closed.
- Taking and serving food and drink orders.
- Maximising sales opportunities and delivering consistently high levels of service
- Keeping up to date with tariffs, prices and special offers to provide accurate information to guests.
- Pool plant maintenance (for which full training will be given).

**We are looking for**:

- Strong team players willing to take direction
- A passion for excellent customer service and an eye for detail
- An ability to work well under pressure
- Great personal presentation and pride in your appearance
- Good spoken English
- The enthusiasm to learn and grow within our company
- Excellent interpersonal and communication skills
- Previous experience in a similar operation is preferable but not essential
- Good attention to detail

**Package description**
- Quarterly service charge
- 30 days annual leave (pro rata for PT employees) including bank holidays, increasing with service
- Summer party, Christmas Party, Long Service Awards
- Eligible team members will benefit from a NEST pension scheme
- Use of the Country Club & Spa*
- 50% discount on food & beverage (including cookery school) and spa treatments/ packages within the hotel and Country Club & Spa for yourself and up to three guests*
- £75 room rate for yourself, friends & family*
- 15% discount for food & beverage or spa for family and friends*
- 15% off Swinton Estate voucher purchases*
- Refer a friend scheme up to £500.00 for a full-time member of staff
- Access to discounts, cinema tickets, days out and much more with Hospitality Rewards
- Complimentary meal when on duty
- Employee of the month awards
- Full Uniform
- Learning and Development opportunities to grow and progress through our business- T’s & C’s apply